Job Description

We are currently recruiting for an Customer Support administrator/Planner to support our Planning department. We are a small and friendly planning team responsible for scheduling and booking all customer appointments to investigate and repair water leaks on customers water supply pipes based in our lovely remote farm location in Horspath, Oxford.

We are looking for a strong communicator , flexible in approach, and a good team player who can work full time.

Key activities include but not limited to; Call handling, letter writing, raising jobs onto our database, gatekeeping, assisting the planning team in making appointments, monitoring email inboxes.

Ideally you will have strong computer skills including proficiency in Microsoft Office and Google Suite, have excellent telephone etiquette and communication skills with great attention to detail.

TUSO is a family run business that prides itself on delivering first class quality service to it's customers and clients. Operating since 1985, TUSO is responsible for leakage investigation and the repair and maintenance of the customer side water network for Utility and Commercial clients in the Thames Valley region and continues to build on its exceptional reputation within the sector, expanding to different areas and work steams.

If you can deliver a quality service and think you are the right fit, we would love to hear from you!

Please note :

Due to rural location, own transport is required as there is a very limited bus service in the village. This role does not support working from home/Hybrid working.
Job Types: Full-time, Permanent

Pay: 22,500.00-25,000.00 per year

Benefits:

Casual dress Company events Company pension Health & wellbeing programme On-site parking Referral programme Sick pay Store discount
Work Location: In person