Job Description

Customer Support Executive

Location:

Altrincham (Hybrid flexibility available)

Hours:

Monday to Friday, 8:00 AM - 4:30 PM

Job Type:

Full-time, Permanent

About the Role:

Chevron is seeking a

Customer Support Executive

to join our growing and fast-paced customer support department. If you're organised, reliable, and have strong Microsoft Office skills -- particularly in

Word

and

Excel

-- this is a fantastic opportunity to join a respected business supporting global operations.

You'll play a vital role in coordinating service delivery, customer communication, and internal support functions. This position offers the chance to develop in a collaborative and supportive working environment.

Key Responsibilities:

Coordinate customer order progress with the Workshop Manager Prepare and manage

cost quotations

for customers Raise and monitor

purchase orders

with suppliers Manage and issue weekly

customer status reports

Generate and track

customer invoices

Monitor

system-based customer order progress

Oversee and process

warranty orders

Provide proactive customer communication and issue resolution

What We're Looking For:

Proficiency in

Microsoft Word and Excel

is essential Strong attention to detail and a

methodical approach

to tasks Experience in front-line

customer communication

is desirable Ability to work independently and meet deadlines Good organisational and interpersonal skills Driving licence beneficial due to location

Benefits:

Salary:

27,000 - 35,000 depending on experience

Annual leave:

20 days plus

bank holidays

(increases by 1 day per year of service up to 25 days) Company

laptop

provided

Free on-site parking

Friendly and supportive team culture Opportunities for

growth and progression

within the company

Overtime not required

, but flexibility may be needed during peak periods or projects

Location:

This role is based at our Altrincham office. Candidates located nearby or with the ability to commute reliably are preferred.

Job Type: Full-time

Pay: 27,000.00-35,000.00 per year

Benefits:

Company pension On-site parking
Experience:

Customer support: 2 years (required) Aviation: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person