Job Description

About the role

As a result of continued success and strategic growth, RWG is seeking a Customer Support/Project Engineer to join our Industrial Gas Turbine Repair and Overhaul customer facing team. The successful candidate will be based at Dyce, Aberdeen and will have the option to work under our hybrid model, reporting to the Senior Project Engineer.

This position occupies a vital role in the day-to-day operation of our business as the primary interface between RWG and the customer, ensuring the requirements of our clients are satisfied during the provision of our OEM approved aftermarket services whilst maintaining Company financial and technical deliverables. This position is best suited to a dynamic and motivated individual due to the varied and fast paced nature of the role.

What we can offer you

As well as having an enviable culture and a strong commitment to Environmental, Social and Governance, we offer opportunities to be involved in interesting and varied work to support continuous learning and development. Guided by our Core Values, our team has access to a range of attractive benefits, which include:

A competitive salary aligned with market rates. Flexible working arrangements that balance customer, team and individual needs offering a 9-day fortnight and hybrid working. An ability to participate in a Performance Bonus Plan aligned to exciting goals. A pension scheme which offers double employer contributions up to 10%. A life assurance plan of up to 4x base salary. An invitation to join one of our passionate and energetic Employee Resource Groups. An invitation to enjoy a range of social and charitable events. Access to valuable health and wellbeing services with ability to claim money back on essential healthcare. Ability to save money and spread the cost on a new bike through our cycle to work scheme. Enhanced family friendly entitlements including Maternity and Paternity Pay. A range of employee discounts and offers.

An overview of your day

Building relationships with key personnel within your customer base and acting as primary point of contact. Full management of industrial gas turbines through their repair and overhaul cycle including planning, execution, after care and technical support. Management of workscopes and contracts to maximise returns and meet/exceed companies financial targets. Interfacing with internal business groups as required to fulfil customer and company requirements. Satisfying customer and company technical, financial and QHSE requirements. Contributing to RWG's business retention and growth through compilation of tender responses and leading customer meetings both on and offsite. Reviewing and negotiating terms of business and price proposals in line with company guidelines. Working to critical deadlines, agreeing schedules and progressing work in accordance with customer and company expectations and providing updates as required. Interpretation and compilation of financial and technical documents associated with the provision of RWG's services.

What we need from you

Apprenticeship or Engineering qualification required with post-apprenticeship experience preferred. Technical knowledge of aero derivative gas turbines is preferred, however not essential. Customer facing experience in a similar role is advantageous. Computer literacy and experience in the use of applications such as Word, Excel, PowerPoint and Outlook applications is essential. Good written and verbal communication skills for internal and external interactions. Ability to translate technical requirements into operational instructions. Good working knowledge of commercial contracts is desirable. Ability to work flexibly and diligently as an individual and as part of Project Team. Applicants should also hold a valid Driving Licence and Passport as ad-hoc domestic and overseas travel will be required.

We are the team to deliver

At RWG, we are extremely proud of our people. They make our business the world-leading service provider it is today. We are the leading global provider of approved maintenance, repair and overhaul services for Siemens-Energy industrial aero-derivative gas generators and power turbines. We are authorised to provide maintenance, repair and overhaul services for Rolls-Royce marine gas turbines used for marine propulsion. Operators rely on us to deliver exceptional service that lowers lifecycle costs and enhances the performance of their equipment. That's why we are committed to training and developing our people and nurturing future talent.

Our commitment to Diversity

RWG recognises the importance of, and values, the qualities, skills and contributions a diverse workforce brings. We welcome applications from anyone who has the necessary skills to carry out this role.

We value your privacy

RWG treats personal data collected during the recruitment process in accordance with the requirements set out under the General Data Protection Regulation. Information on how your data is used and the basis for processing is provided in RWG's Job Application Privacy Notice.

Closing date for applications is 13 August 2025

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay
Application question(s):

Apprenticeship or Engineering qualification required with post-apprenticeship experience
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 13/08/2025