Job Description

We are seeking a motivated and enthusiastic member of the team to work alongside colleagues to support the Customer Transactions Team.


You should have excellent verbal and written communication skills and experience of maintaining spreadsheets and systems with accurate data entry.


A key area for this role is to support the delivery of an effective and efficient Blue Badge process. Providing support to Blue Badge applicants on the phone, via email, and in person. Ensuring that applications are processed in a consistent and timely manner.


This is a very busy and varied role and requires experience of supporting customers with a range of needs and queries, including handling conversations of a confidential and sensitive nature.


The role provides admin support to the teams other areas of responsibility including Grants, Lincs Lotto and Independent Visitors, and supports the development of the services key functions.


Hours are generally core office hours, however, we work on a flexible basis and some evening and weekend work may be required. A flexible attitude and commitment to working as a positive member of the team is required.


Please see attached job description and employee specification, which you should refer to when completing your application to demonstrate you meet the essential criteria for the role.

For more information, please contact Catherine Lowe or Laura Flockhart on 01724 297212 or Catherine.Lowe@northlincs.gov.uk / Laura.Flockhart@northlincs.gov.uk

We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values - equality of opportunity, excellence, integrity and self-responsibility - in all that we do.