Job Description

ob Title:

Customs Clearance Coordinator (Polish-Speaking) - High-Volume Import/Export Expert

Job Category:

Supply Chain & Logistics

Shift:

Monday - Friday, Early Shift

Location:

Staines-upon-Thames, TW18 4HR, UK (Office-Based)

Start Date:

Immediate

About Us

At

On The Spot Broker LTD

, we're industry leaders in international trade logistics and customs clearance. Our business moves rapidly, managing complex cross-border regulations and high volumes of shipments daily. Our mission is operational excellence delivered at exceptional speed and accuracy. We thrive in high-stakes, fast-paced situations, and our supportive, dynamic culture provides ideal conditions for ambitious professionals to excel and progress their careers in global logistics.

Who We're Looking For

We're seeking an experienced, Polish-speaking Customs Clearance Specialist who excels in high-pressure, fast-paced environments. This is a demanding role requiring exceptional multitasking skills, accuracy under tight deadlines, and proven experience managing extremely high volumes of communication and documentation. If you're driven by performance and thrive under intense workloads, we'd love to hear from you.

Key Responsibilities

Independently manage customs clearance processes

for imports and exports, ensuring strict compliance with UK/EU customs regulations in an extremely fast-paced, high-volume operational setting.

Rapidly process and respond to high-volume email correspondence

(over 1,000 emails daily) using Microsoft Outlook, ensuring accurate and timely communication at all times.

Precisely complete customs declarations

, consistently preventing costly compliance errors or shipment delays in high-pressure situations.

Prioritize, multitask, and manage multiple urgent workflows

simultaneously, meeting strict deadlines without compromising accuracy or quality.

Proactively communicate and swiftly resolve queries

with customers, internal teams, and customs authorities, maintaining professionalism and composure under pressure.

Continuously update and maintain expert knowledge

of evolving customs regulations, tariff codes, and compliance standards.

Train and mentor junior colleagues

, ensuring operational excellence and adherence to strict quality standards in a demanding environment.
Requirements

Fluent in Polish

(written and spoken) - required.

Native-level proficiency in English

(written and spoken).

Proven experience

managing customs clearance processes within high-volume import/export environments.

Extensive experience managing large volumes of email communication

daily (1,000+ emails) accurately and efficiently using Microsoft Outlook. Demonstrable ability to

perform meticulously and accurately under intense pressure

and within strict deadlines. Strong proficiency in

Microsoft Excel

and other relevant logistics software. Exceptional

organizational, prioritization, and multitasking skills

, proven within demanding operational contexts.

High school diploma or equivalent

qualification required; advanced or industry-specific qualifications highly desirable. Proven commitment to continuous professional learning, adaptability, and staying current with frequent regulatory changes.
What We Offer

Competitive salary between

30,000 - 34,000 per year

(based on relevant experience).

Performance-based bonuses

to reward speed, accuracy, and productivity. Comprehensive

company pension scheme

and employee discounts.

Free parking

on-site.

Casual dress code

and a supportive, collaborative environment. Clear opportunities for

career progression

in a rapidly expanding, high-demand sector. Ongoing

training and professional development

to maintain expertise in customs clearance procedures and changing regulations.

Job Type:

Full-time, Permanent

Pay:

30,000 - 34,000 per year

Additional Pay:

Loyalty bonus Yearly bonus

Benefits:

Casual dress Company pension Employee discount Free parking On-site parking

Schedule:

Monday to Friday, early shift Overtime availability as required
Job Types: Full-time, Permanent

Pay: 30,000.00-34,000.00 per year

Additional pay:

Loyalty bonus Performance bonus Yearly bonus
Benefits:

Casual dress Company pension Discounted or free food Free parking On-site parking
Schedule:

8 hour shift Day shift Monday to Friday Overtime Weekend availability
Ability to commute/relocate:

Staines-upon-Thames TW18 4HR: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have direct professional experience in high-volume import/export customs clearance procedures Have you previously managed extremely high volumes of daily emails (1,000+ per day) using Microsoft Outlook Can you consistently maintain accuracy and efficiency under intense pressure and tight deadlines? Are you comfortable rapidly adapting to frequent updates in customs regulations and procedures? Can you professionally communicate (written and spoken) fluently in both Polish and English? Do you hold at least a high school diploma or equivalent qualification?
Language:

Polish (required) English (required)
Work Location: In person

Application deadline: 18/07/2025
Expected start date: 25/07/2025