Job Description

Are you passionate about digital transformation and ready to make a real impact on patient care? We are seeking an exceptional Cutover Manager to lead one of the most critical phases of our New Electronic Patient Record (EPR) Programme. This is a rare opportunity to join our Trust at a pivotal moment, as we deliver a once-in-a-generation change to the way we work and care for our communities.

As Cutover Manager, you will be at the heart of our digital journey--responsible for planning, coordinating, and delivering the safe transition from our legacy systems to a modern, integrated EPR. You will work alongside clinical, operational, and digital leaders, guiding multidisciplinary teams through a complex and high-profile go-live. Your expertise will ensure that our staff are fully supported, our services remain safe and effective, and our patients experience the benefits of digital innovation from day one.

You will have the autonomy to shape the cutover strategy, lead the Go-Live Command Centre, and manage risks and resources at scale. This role offers the chance to influence Trust-wide change, build relationships with senior stakeholders and national partners, and leave a lasting legacy for the future of healthcare in our region.

If you thrive on challenge, excel at leading teams through change, and want to be part of a supportive, ambitious, and values-driven organisation, we would love to hear from you.



Lead the development, implementation, and continuous improvement of the Trust-wide cutover strategy for the EPR Programme.



Oversee all cutover activities, ensuring seamless coordination across data migration, testing, training, operational readiness, and early live support.



Establish and manage the EPR Go-Live Command Centre, including incident management, downtime protocols, escalation, and rapid response.



Manage complex risks and dependencies, developing robust mitigation and contingency plans.



Hold delegated responsibility for the cutover workstream budget, including contractor and agency spend, resource allocation, and financial reporting.



Engage and influence senior stakeholders, including clinical, operational, and digital leaders, and manage relationships with external suppliers, system integrators, and NHS bodies.



Ensure compliance with Trust policies, NHS digital standards, and statutory requirements, including safeguarding, equality and diversity, health and safety, and information governance.



Maintain accurate and timely documentation of all cutover activities, decisions, and outcomes for audit and assurance purposes.



Champion a culture of safety, learning, and improvement throughout the cutover and go-live period.



Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.



Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.



Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.



Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed