Job Description

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Description

With cyber policyholders in many countries around the world, we have the largest specialist team of cyber underwriters in the London market and the second largest portfolio by gross written premium. To remain at the front of this exciting market it is critical that we continue to innovate with our products and service offerings. As a result, we are looking to recruit a Cyber Incident Response Associate to join the incident response and cyber claims teams. The role will support the team in their day-to-day duties to deliver a market leading cyber incident response service.



You will learn to provide urgent support to insured with cyber incidents, advising on the best course of action and performing some initial analysis where appropriate. You will also build positive working relationships with our network of incident response, forensic, legal and PR vendors to provide insureds' with a high quality and cost effective service. In addition to this 'front line' support; you will work with the incident response, claims, products and underwriting teams to support improvements to the service and products CFC offer.###

About the role

The daily responsibilities of this role will be to:Provide high quality and efficient support and advice to insured with cyber incidents. Perform preliminary analysis and triage for incidents and help to develop CFCs technical in-house capabilities. Work collaboratively across the Cyber Security function to support forensic investigations by producing threat intelligence such as threat assessments, vulnerability scanning, and open-source interrogation as required. Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service. Support the cyber incident response and cyber claims function with ad-hoc and administrative tasks as required. Work with the cyber claims adjusters to efficiently and fairly review incident claims and coverage. Work with the incident response, underwriting and products team along with external vendors to develop and deliver a variety of risk management services, tools and products
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About you

This role is ideal for someone with a passion for cyber who is looking for an entry level role where they can learn and develop their own skillset to become a specialist within the cyber incident response field. Within this role, we are also looking for someone that:Is able to deal with external customers and brokers in high stress situations Is capable of managing variety of stakeholders associated with cyber incidents and presenting complex technical information to both technical and non-technical entities. Has excellent communication skills and is capable of learning how to credibly speak to clients and partners regarding cyber incidents and the value CFC's products and services provide in responding to them. Has an understanding of the cyber threat landscape, reviewing intelligence sources and apply to support incident response.


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Core Values

Love what you do:

We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:

We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:

Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.###

About CFC

CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.

Headquartered in London with offices in New York, Austin, Brussels and Brisbane, CFC has over 950 staff and is trusted by more than 100,000 businesses across 90 countries.

At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.



CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.