Job Description

Job Category: Information Technology
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In this role, you'll develop and deliver innovative awareness programs, training, and campaigns that truly engage employees - transforming compliance into confidence and instinctive secure behaviour. Your work will directly reduce risk, strengthen resilience, and ensure that security is part of the way we work at every level.
This is a unique opportunity to combine expertise in cyber security, communications, and behavioural change to create lasting impact across a whole organisation.
Responsibilities:

• Assess human cyber risks and develop targeted awareness programs to address them.
• Create and deliver security training, communications, and campaigns that inspire behavioural change.
• Work with stakeholders across the organisation to embed a culture of cyber security.
• Promote employee engagement and move beyond compliance to foster secure instincts.
• Monitor campaign impact using metrics, feedback, and continuous improvement.
• Update and adapt awareness initiatives in line with emerging threats and industry best practices.

Qualifications:

• Experience in cyber security risk management or a related discipline.
• Proven ability to provide cyber security guidance across design, implementation, and ongoing controls.
• Experience managing third-party providers supporting employee training and education.
• Strong stakeholder management skills and ability to work cross-functionally.
• Demonstrable experience in technical training, awareness programs, or marketing communications.
• Solid technical understanding of operational and IT risks
• Degree in IT, Communications, Marketing, Psychology, or related fields (or equivalent experience).

Desirabl: Certifications include CRMA, CISA, or CISSP.
About Us:
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow's sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
About the Team:
Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.
Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.

Skills Required