Job Description

Job Category: Information Technology
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As Cyber Security Manager - Supply Chain, you'll be at the heart of strengthening our supplier ecosystem. Leading a dedicated team of three, you'll work closely with colleagues across Procurement, Legal, Technology, and our external suppliers to ensure that third parties meet our security standards. You'll have the scope to shape strategy, drive supplier improvements, and report directly into senior stakeholders-making a visible impact on our overall security posture.
Responsibilities:

• Lead the design and delivery of our cyber security awareness and education strategy.
• Manage and mentor a team of Cyber Security Culture Analysts, driving impactful campaigns that inspire behaviour change.
• Create and roll out engaging training modules, phishing simulations, and awareness programs tailored to key risk areas.
• Collaborate with the wider Cyber Security team and business stakeholders to ensure initiatives align with organisational priorities.
• Track, measure, and report on campaign effectiveness, using insights to refine future activities.
• Build strong partnerships across departments and with external organisations to promote a unified cyber-aware culture.
• Keep ahead of the latest threats, trends, and best practices in cyber education and awareness.
• Represent Cyber Security in cross-functional forums, shaping the organisation's broader strategy.

Qualifications:

• Experience leading teams and achieving measurable outcomes.
• Aviation sector exposure is highly desirable.

Essential Skills

• Strong leadership and mentoring skills, able to inspire and grow a team of cyber professionals.
• Excellent communication and interpersonal skills, building trust across all levels of the organisation.
• Deep understanding of cyber security principles and human risk factors.
• Ability to design and deliver engaging awareness campaigns, training, and phishing simulations.
• Analytical approach to measuring behavioural change and adjusting strategy.
• Confident in influencing stakeholders and balancing security with business needs.

Desirable Skills

• Knowledge of behavioural psychology or change management.
• Familiarity with aviation-specific cyber challenges and regulations.
• Experience with LMS platforms and digital training tools.

Education

• Degree in Cyber Security, IT, Communications, Psychology or related field.
• Industry certifications (e.g. SANS Security Awareness, CISSP, CISM) highly valued.
• Additional training in aviation security or risk management is a plus.

About Us:
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow's sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
About the Team:
Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.
Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.

Skills Required