Job Description

Cyber Security Operations Manager
About Us:
We are the tech company with people at heart.
At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.
Position Overview:
We are looking for a Cyber Security Operations Manager to join our team in Manchester. This is a key role in terms of managing the Cyber Security services that we offer across our managed services portfolio.
You'll be at the forefront of managing, governing, and evolving the CSOC services, which operate around the clock, every day of the year. Your primary goal will be to ensure that the CSOC runs smoothly, efficiently, and is always prepared to meet the needs of an expanding client base.
Responsibilities:

• Team Leadership: You'll coordinate and monitor the CSOC team while managing individual performance through KPIs and SLAs. Mentorship is vital here, so you'll guide senior technical staff and foster their professional growth.
• Project Management: You'll oversee various Cyber CSOC projects, ensuring they meet targets for efficiency and delivery timelines.
• Operational Oversight: Your expertise will come into play as you identify and respond to security incidents, improving processes to align with broader customer success goals.
• Customer Engagement: Engaging with clients is a big part of your job. You'll work closely with the Cyber sales team to retain existing clients and attract new ones.
• Resource Planning: You'll ensure that the team has the right resources at the right times, including managing schedules and on-call rotations
• Continuous Improvement: Identifying operational risks and driving improvements in services will be essential to maintain high standards and meet customer expectations
• Reporting & Communication: Regular reporting on service delivery and maintaining effective communication with both customers and internal teams will be part of your routine.

Qualifications & Experience:
The right candidate will have:

• Professional experience in a cyber-focused operational management role that enables you to demonstrate the capabilities needed to lead our CSOC operation.
• Experience in building, managing and motivating a high-performance team of security focused individuals who can operate efficiently; effectively; productively and cost effectively driving individual and collective team performance and continual service improvement.
• Experience leading common security practices including incident detection and response, threat hunting, threat intelligence and major incident services
• Strong written and verbal communication skills with the ability to tailor communication to technical and non-technical audiences, with experience in comprehensive report writing and delivery of client facing meetings and presentations to internal and external stakeholders
• Experience working with SIEM platforms, primarily Microsoft Sentinel, including new to market and early-stage development and security products
• Awareness of cyber-attack techniques and how protective monitoring systems can be used for detection, mitigation, remediation and protection

for the list of benefits.
The budgeted salary for this role is between 75,000 and 90,000 base salary, depending on experience.
Please note you also need to be eligible to obtain . The criteria for this is stipulated by the UK government. It normally requires you to be a British national and resident in the UK for the last 5 years.
Hybrid working:
Our current hybrid working policy necessitates being in the office or at a client site 1 day per week. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.
Our Selection Process:
We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.
#LI-Hybrid

Skills Required