Job Description

Career Level - Grade D
Locations - Sheffield, Belfast, Hatfield
Why this job matters
Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.
This role exists to provide specialist technical support on complex network security and cyber security deployments for any and all of our UK secure contracts. Building intermate working relationships and trust through effective communication and meeting expectation and deadlines is key. Liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role.
Additionally, the support of new products and services is an important part of keeping pace with the industry and customer requirements and allows BT to maintain market position as key supplier of services. The role holder will therefore be expected to provide support in this area, working with confidence and initiative and applying excellent self-management in order to promote successful outcomes.
What you'll be doing
We're growing! We currently have vacancies in various teams, so if you have an ambition to be in Cyber Security, we want to hear from you. One key thing that all of our engineers have in common is a desire to develop and deliver brilliant, industry redefining platforms as well as their own skills.
A Secure Networks and Cyber Security Lead Specialist would be a main supporting pillar for the team structure, reporting into the Security Operations Manager and liaising directly with the Security Optimisation Manager the Lead Specialist will own the responsibility of supporting day to day security Operations.

• Provide leadership on Agile / ITIL processes and be a decision maker within the security team; Advising those who will be working directly with yourself on best practices and able to support from a 3rd Line Lead perspective.
• Develop peers and colleagues within the team through mentoring and leadership providing trustworthy honest feedback.
• Produce and support polices, functions and configuration builds to allow implementation of customer projects.
• Complete and own integration testing on new products and services, producing all relevant supporting documentation.
• Ensure full awareness of the need to safeguard sensitive customer information at all times, so that customers perceive BT to be a trustworthy organisation.
• Develop a strong technical knowledge of our products and services.
• Work directly with Security Optimisation Manager and Network Security Operations Manager to structure, support and develop the team.

You'll need to have the following skills and experience

• External Professional Certification in Security Related discipline e.g. Fortinet NSE 4 & 5, Cisco CCNP, Checkpoint CCSE or Palo Alto PCNSE; covering some of the following key technologies:

• Fortinet
• Cisco ASA & FirePower
• Cisco ISE
• F5
• Palo Alto
• Zscaler
• CheckPoint
• NetScaler
• Python Go Bash
• Native Cloud Security
• Linux/Unix OS
• Windows OS

• Rapid prototyping and testing potential solutions and understanding how to run lean and iterate continuously.
• Experience with design user journeys, service maps, documentation, user flows and wireframes.
• Collaborate with Product and Engineering colleagues.
• Facilitate workshops and design sprints.
• Skilled in building strong relationships across multiple teams.
• Experience in agile, lean, evidence-based and human-centred design frameworks.
• Able to simplify complex ideas and communicate them clearly.
• High attention to detail.
• Thrive in a fast-paced environment.
• Team player - Works well in a team leader role.

Benefits

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100's of retail discounts including the BT shop

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Skills Required