Job Description

With a fleet of 3,000 cycles, our Cycle Centre is a thriving hub and a key part of the Center Parcs experience. Our dedicated team is responsible for ensuring our cycles and equipment are ready to hire out to our guests twice per week.CYCLE CENTRE MECHANIC |xc2xa313.09 per hourAs a Cycle Mechanic you will work in conjunction with the Cycle Centre management team to ensure the smooth running of the Cycle Centre.In this role, you will be responsible for providing and maintaining a high standard of service to our guests, repairing and maintaining cycles and equipment which our guests hire during their break. Other responsibilities will include training new starters in cycle maintenance and cycle safety, ensuring training records are kept up to date, monitoring all parts and stock, updating and maintaining records as appropriate.The successful candidate will also be required to assist the Cycle Centre management team in checking cycles which have been serviced to ensure all equipment is being maintained to the correct company standard.Excellent customer services and communication skills will be required as you will deal with guests on a daily basis.Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW) as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute:HOURS OF WORKYou will be contracted to work 136 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.Shifts will be 4 or 5 days out of 7, including weekends, varied hours of work from 7am-8pm Mondays and Fridays, 8.30am-7pm Sunday and Thursday, 8.30am-5pm Tuesday, Wednesday and Saturdays.As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.ABOUT YOUEssential requirements:

• Good communication skills
• Ability to perform under pressure
• Excellent verbal and written communication skills
• Pre-empts problems and seeks to find alternatives
• Friendly, genuine and warm towards guests and colleagues
• Works well in a team
• Full driving licence with experience of driving a trailer

Desirable requirements:

• A good working knowledge of Microsoft Office
• Previous experience of working in a customer service and / or cycle mechanic environment
• Cytech Level 2 qualification

ABOUT THE BENEFITSCenter Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme xe2x80x93 offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then wexe2x80x99d love to see your application.Closing date: 13th May 2025 at 12 NoonInterviews to be held: 16th May 2025Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.Follow us - Follow us - |At Center Parcs, everyonexe2x80x99s welcome.We recognise that wexe2x80x99re all at our best when wexe2x80x99re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Center Parcs