Job Description

Dynamics 365 Architect Role Overview
The Dynamics 365 Architect is a senior technical leader responsible for the design, configuration, and architectural oversight of Microsoft Dynamics 365 and Power Platform solutions. You will take full ownership of soluilstion architecture, ensuring systems are secure, scalable, performant, resilient, and aligned with both immediate business needs and wider IT strategy. You will work closely with delivery teams, business stakeholders, and technical colleagues to deliver high-quality CRM solutions that drive business value and innovation. Core Skill Set

• Design, configure, customise, and extend Microsoft Dynamics 365 applications (Sales and related modules)
• Architect and implement Power Platform solutions, including Power Automate and Model-Driven Apps
• Advanced configuration of Model-Driven Apps (Tables, Forms, Views, Business Rules, Security Roles)
• Develop and review custom solutions using JavaScript, Web Resources, Plugins, and Custom Workflow Activities
• Lead integration design and troubleshooting for performance, security, and connectivity
• Produce architectural deliverables (HLDs/MLDs, diagrams) using approved templates and tooling
• Experience with on-premise, cloud, and hybrid solution design (Windows, Azure PaaS, containerisation)
• Conceptual and logical data modelling, with the ability to clearly represent complex ideas graphically

Level of Autonomy
Owns delivery and works independently on complex features and architectural initiatives, with strategic oversight and accountability for solution quality Typical Responsibilities

• Take full ownership for the design and delivery of secure, scalable, and commercially viable Dynamics 365 and Power Platform solutions
• Engage with and empower Agile delivery teams across the full lifecycle, from requirements gathering to BAU
• Deliver architecture artefacts and documentation suitable for the scale and nature of change
• Collaborate with business domain experts, product owners, and technical teams to understand requirements and value opportunities
• Mentor and guide developers, championing best practices and continuous improvement
• Ensure solutions align with wider IT strategy, standards, and principles

Required Experience and Structure

• 7+ years of hands-on experience with Microsoft Dynamics 365 CRM development and architecture
• Proven expertise in Power Platform, including Power Automate and Model-Driven Apps
• Strong background in JavaScript, C#, and related technologies for CRM customisation
• Experience with integration patterns, cloud-based solutions, and architectural frameworks (TOGAF, Zachman, etc.)
• Demonstrable experience mentoring colleagues and promoting good engineering practices
• Experience producing architecture deliverables and artefacts
• Understanding of Agile and DevOps practices
• Experience with tools such as Confluence, Teams, LucidChart, and Jira

Skills Required