Job Description

What's involved

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Department

Digital & Intelligence


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Salary

45,000 - 50,000

Role: D365 Engineer

Contract Type: Permanent

Closing date: 2 weeks from live date - Internal & External

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:


Competitive salary and pension scheme 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years Hybrid, Flexible working Cycle to work scheme Electric Vehicle Scheme Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.



St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

The post-holder will work as part of the Development Ops team, responsible for developing, managing and supporting our critical technology services, and platforms across the organisation focusing on D365. Reporting directly into Development Ops Manager and working closely with the Head of DevOps and our CRM product owner to provide exceptional service solution delivery to the organisation. The post-holder acts as a key interface with product owners and business stakeholders working within D365 projects as technical subject matter expert to ensure we are delivering maximum value from our technology platforms by building solutions and coordinating with colleagues and third-party suppliers. The post-holder works to challenging deadlines; leveraging and utilising existing and new technology platforms to their fullest; sharing their knowledge with the wider team.

About You

You will hold a degree in computing or related subject, or equivalent relevant commercial experience, have a minimum of two years as an Engineer at a similar scale organisation, worked with business-critical applications and complex data sets, worked with business stakeholders and product owners to understand complex issues or requirements for solutions, worked within solution delivery environments using agile and waterfall methodologies, have experience developing technical options and delivering solutions to meet business requirements and have excellent interpersonal skills with ability to communicate effectively at all levels.

About the Role

Delivery of application enhancements, work packages and project workstreams through hands on build work, coding and configuration changes Lead the resolution of platform and data related P1 incidents Work to a DevOps methodology within assigned squads under the direction of the Product Owner Support release management and implementations through a defined route to live and CI / CD pipelines Seek out and implement opportunities for automation Guide more junior members of the team in areas of expertise Coordinate and support the solution delivery of application enhancements, work packages and project workstreams through hands on build work, coding and configuration changes Manage third parties to resolve incidents, problems and service requests Build strong relationships with business stakeholders at all levels, acting as subject matter expert for technology platforms Produce documentation and knowledgebase articles along with other knowledge sharing activities such as training to ensure knowledge transfer within the team Champion and exemplify compassionate leadership and St John values Engage, involve and empower St John People in problem-solving and improving the organisation Actively promote diversity and a variety of perspectives across the organisation Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder




Find out more about us, including our new Ask Me campaign, at www.sja.org.uk





For all other candidates, or St John Ambulance volunteers wishing to apply



We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.



Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.