Job Description

Job Introduction

Are you ready to make a difference in people's lives? At Yorkshire Housing, we believe that everyone deserves a safe and warm home. We're on a mission to tackle damp and mould head-on, and we need a passionate leader to join our leadership team.


As our

Damp and Mould Team Leader

, you'll be at the forefront of supporting your team in diagnosing and managing damp and mould cases. But that's not all - you'll also inspire and mentor your team, analyse performance data, and collaborate with colleagues across the business.


If you're passionate about delivering quality services and creating a positive impact, we want to hear from you!

What you'll do:

As our Damp and Mould Team Leader, you won't just manage people - you'll inspire greatness. You'll be the trusted go-to for your team where you'll support, value, and listen to them.


You'll lead our responsive damp and mould team, proactively manage a team of First Responders and Operatives to deliver a top-notch service. Understanding your teams skills and ensuring where expertise is needed and the right skills are unleashed. You'll be a safety champion, with compliance being high on your agenda, you'll ensure safety first - always!


You'll proactively manage performance and monitor KPI's and be comfortable turning business concerns into gold. Escalate when needed, but always finding solutions and using accurate reporting you'll be able to spot things before they happen.


Championing our customer service offer, your role extends beyond mere complaint handling - it's about turning challenges into opportunities. Whether it's damp, mould, or any other housing challenge that comes across your desk, you'll work diligently to reach a resolve for our customers.

Want to know more about what we're looking for? Check out the Role Profile attached.

What's in it for you...

The salary for this role is

44,140.58

plus 2,000 car allowance per year

, 26 days annual leave (rising annually to 31 days) plus Bank Holidays.


We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we'll match your contributions up to 9%, just to name a few.


Our people's health and wellbeing is one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.

So, now you're really interested?

At YH, we're actively building a work environment that's inclusive as well as diverse. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.

We know that not all candidates will meet every single desired requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply!

If you require additional support with your application, please contact us by email at recruitment@yorkshirehousing.co.uk.

The fine print

The closing date for applications will be

15.06.25

- we can see this one being really popular so don't wait to get your application in and if you are internal remember to speak with your manager if you are thinking of applying.