Job Description

Package Description

Location:

Remote / On-site (as required)

Contract Duration:

Approx. 1 month (with potential extension)

About the Role

Keys Group is undertaking a CRM data cleanse project within

Salesforce

to ensure our organisation-wide contact information is accurate, complete, and up to date. We are looking for a highly organised Temporary Administrator to support this focused piece of work across all divisions, including Children's Services, Adult Services, and Education.

This role is ideal for someone with strong attention to detail, proven experience in data cleansing, and the ability to quickly learn and navigate new systems and platforms.

Key Responsibilities

Review existing Salesforce CRM records to identify missing, duplicated, or outdated contact information. Update out-of-date records, ensuring accuracy and consistency across all data fields. Conduct online searches, use internal systems, and liaise with internal teams to source missing contact details. Ensure data is aligned to Keys Group standards. Log and track progress against daily/weekly targets for cleanse completion. Support in developing simple guidance or notes to help maintain data quality going forward. Escalate any anomalies or complex data issues to the project lead.

Key Objectives

Clear all out-of-date contact information across Salesforce. Find and complete missing contact information for all relevant records. Improve overall data integrity across all Keys Group divisions.

Skills & Experience Required

Previous experience in data cleansing, CRM administration, or similar detail-oriented work. Familiarity with Salesforce is highly desirable, but quick learners with strong digital skills are welcome. Ability to work efficiently and independently to meet tight timelines. Exceptional attention to detail and accuracy. Strong organisational skills and a methodical approach to problem-solving. Comfortable working with sensitive or confidential information in line with GDPR.

What We're Looking For

Someone who can hit the ground running and adapt quickly to new systems. A proactive communicator who isn't afraid to ask questions or clarify missing data. A team player who is committed to improving data quality that supports the wider organisation.

Due to the nature of the role, it is necessary for the appropriate level of criminal record disclosure to be undertaken (DBS).


Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.


As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch