Working as part of our Quality & Compliance Team, reporting to the Head of Quality & Compliance, the main purpose of the role is to maintain learner data efficiently onto our APTEM learner management system and assist the Quality & Compliance Team with a range of administrative duties. The Quality & Compliance Team is responsible for many of the administrative processes associated with learners, including onboarding, induction, on programme changes, and claims.
SPECIFIC DUTIES:
Process apprenticeship data, including for example the input of apprenticeship enrolments, withdrawals, transfers, achievements and breaks in learning
Eligibility checks prior to learner enrolment
Co-ordinate and prepare for learner inductions
Co-ordination of apprenticeship reporting
Assistance and support with queries
Monitoring digital inboxes - Ensuring all are being actioned / cleared in a timely manner.
Onboarding candidates to the learning platform
Support the delivery teams
Process and ensure accuracy of learner related data (funding paperwork) into APTEM learner management system following induction
Complete examination registrations and completions
Maintain the integrity of all learner data in line with Data Protection requirements at all times
Minute taking
Other general admin duties as required
GENERAL:
Actively promote, market and present a positive image of Train'd Up
Undergo any self-development and training as necessary
Carry out duties at all times in accordance with Train'd Up policies including Equality and Diversity, Safeguarding and Health and Safety.
SKILLS & ABILITIES:
No fewer than 4 x National 5 A - C grade qualifications or equivalent (including English & maths) - National 5 certificates grade A - C are equivalent to GCSEs grade 4 - 9
An IT based qualification would be advantageous but not essential
Must be eligible to live and work in the UK
OTHER SPECIFIC QUALITIES:
Must be a team player with strong communication skills
Friendly with a sense of humour
Able to work effectively at a busy pace and under pressure
Must have strong attention to detail
Determined, eager to learn, enthusiastic, and self-motivated