Job Description

Are you a passionate data analyst looking to take the next step in your career? Why not come and join our dynamic and innovative team at Rainbows Hospice.


Here at Rainbows Children's Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. We provide services at the hospice, in hospitals and at home. Simply put, we're here to brighten short lives and support families, wherever they are.


Rainbows Hospice is currently seeking a Data Analyst who will play a key role in analysing and reporting organisational activity by extracting and interpreting data from core systems including SystmOne, ThankQ CRM, and Power BI.


This role is primarily based at the Hospice in Loughborough, with occasional opportunities for hybrid working.


The standard working pattern is Monday to Friday, 9:00 AM to 5:00 PM.

About the role

The role will work closely with the Clinical teams to ensure we have robust data that demonstrates the impact of our services on Babies, Children, Young People and their families as well as the wider impact on the Health and Social Care System. There is also a requirement to work alongside other teams in the organisation to ensure accurate and affective data is being used.


Some of the key responsibilities include (but not limited to):

Extract, cleanse, and validate data from SystmOne, ThankQ CRM, and other internal systems. Design, develop and maintain interactive dashboards and visual reports using Power BI. Deliver accurate and timely reports to support service planning, contract monitoring, and regulatory compliance. Collaborate with clinical, administrative, and fundraising teams to understand reporting requirements and ensure data consistency across systems. Identify data quality issues and support teams in resolving inconsistencies. Produce insights and recommendations from data analysis to inform strategic decisions and operational improvements. Ensure reporting meets the needs of internal stakeholders, external commissioners, and statutory bodies. Support data governance processes and uphold data protection and confidentiality principles.

Further responsibilities in the role of a Data Analyst at Rainbows, can be found by downloading the .

Requirements

Degree in a relevant subject (e.g. Mathematics, Data Science, Computing, Statistics) or equivalent work experience. Proven experience working in a data analysis or reporting role. Experience of working with healthcare and CRM systems. Proficiency in Power BI for building reports and dashboards. Experience querying and manipulating data from relational databases using SQL. Familiarity with SystmOne and ThankQ CRM, or similar platforms. Ability to interpret, analyse and present complex data in a clear, accurate, and actionable way. Strong problem-solving skills. Enthusiastic about using data to drive improvements in patient care and organisational performance. Detail-oriented mindset, with a focus on delivering high-quality work and meeting deadlines.

Further requirements can be found by downloading the Person Specification.

Our Benefits include:

Free onsite parking at the Hospice, Lark Rise, Loughborough. Hospice based with occasional hybrid working. Eligibility to join blue light card discount scheme and Company Shop. Healthcare Cashback plan. Life Assurance. 27 days holiday plus bank holidays. Contributory pension scheme. Affordable meals at the Hospice, Lark Rise, Loughborough. Free Tea, Coffee and Fruit whilst at the Hospice. Free access to an employee assistance programme. Wellbeing support and access to Mental Health First Aiders. Unofficial benefits: Fun events like All staff away days, Guest visitors.

For further information about this role and the responsibilities please contact Karine Fowkes, project Manager, on karine.fowkes@rainbows.co.uk


To apply for the role please click 'apply now' to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at recruitment@rainbows.co.uk

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

Please note:

We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.


We are an inclusive organisation, from our trustees and team members to our children and young people. We treat all job applicants equally regardless of class, age, disability, gender identify or gender expression, race, ethnicity, religion or belief, sexual orientation or any other equality characteristic. We particularly encourage applications from individuals who are underrepresented in the Health and Social care sector.