Job Description

Details

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Reference number

430525

Salary

25,854 - 33,936
National: 25,854 - 30,850 / London: 28,390 - 33,936


Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Other
Level 1B

Contract type

Permanent

Business area

Digital, Data & Security Services

Type of role

Administration / Corporate Support

Digital

Operational Delivery

Project Delivery

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job

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Job summary

Ofgem is Great Britain's independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers, and drive economic growth.


We're looking for a Data and AI Delivery Associate to join our Data Delivery Team within the Data and AI function in a brand-new role that offers the chance to shape how Ofgem delivers innovative data products and AI solutions. This is an exciting opportunity to be part of our digital transformation, helping us harness data and technology to improve efficiency and deliver better outcomes for consumers.


In this role, you'll help coordinate and manage a portfolio of data and AI projects. From planning and tracking delivery timelines to producing clear, insightful reports and dashboards, your work will help ensure projects run smoothly and deliver real value. You'll collaborate with Business Analysts, Project Managers, Data Engineers and Data Scientists, giving you exposure to a wide range of disciplines and the chance to develop your understanding of cutting-edge data and AI solutions.


This is a great opportunity for someone early in their career who has experience or interest in delivery management and wants to learn more about data and AI. You'll bring strong organisational skills, the ability to manage competing priorities, and excellent communication skills to engage stakeholders effectively. A keen eye for detail and a proactive, solutions-focused approach will help you thrive in this fast-paced environment.


We're looking for someone who is curious and eager to learn about data products such as interactive dashboards, data pipelines and AI tools. Familiarity with project management tools or methodologies is desirable, but not essential - what matters most is your ability to plan, prioritise and deliver at pace.


You'll join a collaborative and inclusive team that values diversity and innovation, giving the chance to contribute to nationally significant work, supporting Ofgem's mission to accelerate the transition to Net Zero while protecting consumers.


If you're ready to make an impact and grow your career in a supportive, forward-thinking environment, we'd love to hear from you!

Job description

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. We are looking for people to meet the challenges we face head-on, and help us deliver a greener, fairer energy system.


Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.


This role is designed to support the Data Delivery team within the Data and AI function, reporting to the Head of Data Delivery. The successful candidate will contribute to delivery management activities, helping to coordinate work across the portfolio, enhance reporting capabilities, and support operational improvements. This is an excellent opportunity for an early career candidate with portfolio management or delivery management skills to gain experience in data and AI development projects.


This role supports the Data Delivery team's mission to deliver high-quality data products efficiently and effectively and to enable and then implement AI solutions that increase the organisations efficiency and effectiveness.

Key responsibilities

Support delivery planning and coordination across a portfolio of data and AI products Monitor team capacity and flag availability for new work Assist in producing and maintaining delivery reports and dashboards Update delivery timelines and communicate changes to stakeholders Liaise with Business Analysts and Project Managers to track progress and surface risks Contribute to cross-team initiatives and operational improvements, such as administering the project close-down processes

Key Outputs and Deliverables

Weekly and monthly reporting across the portfolio Work plans for short, mid and long term Regular communications to stakeholders Risk and issue reports Offer suggestions to improve processes, tooling to deliver better outcomes and efficiencies.

Key Stakeholder Relationships

Business Analysts Project Managers Data Engineers Data Scientists App developers Stakeholders across Ofgem who are seeking new data products.

Person specification

Essential Criteria:

Ability to plan, prioritise and control a complex backlog of tasks to deliver results to agreed timescales

(Lead Criteria).

Strong stakeholder management skills. Excellent oral and written communication skills. Desire to engage with and learn data and AI concepts and the process of building data products (interactive dashboards, data pipelines, AI tools, data-collection apps). Strong attention to detail with a thorough, analytical approach and consistently high standards for delivered work.

Desirable

Familiarity with project management tools such as Microsoft Project, or similar. Experience of project delivery using recognised project management methodology.

Behaviours

We'll assess you against these behaviours during the selection process:


Communicating and Influencing Managing a Quality Service Delivering at Pace

Benefits

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Alongside your salary of 25,854, OFGEM contributes 7,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Ability and Experience.
When you press the 'Apply now' button, you will be directed to a Civil Service test - guidance for this can be found here Civil Service online tests - GOV.UK (www.gov.uk). The test you are due to take is not timed and you can complete it at your own pace. Upon passing the tests, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.


You will then be asked to

provide a 1250 word 'personal statement' evidencing how you meet the essential criteria listed in the role profile.

Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.


The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.


Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn].



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Lisa Buchanan Email : recruitment@ofgem.gov.uk
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Recruitment team

* Email : recruitment@ofgem.gov.uk