Job Description

Company Summary

Datum Datacentres (www.datum.co.uk) has been delivering service-enhanced, cloud and carrier neutral colocation from its highly engineered Manchester and London-edge data centres since 2012. Our data centres are trusted as a secure environment for our clients' business-critical IT and a carrier neutral provider of connections to networks and cloud service providers.

Our Farnborough headquarters is based at Cody Technology park and includes the FRN1 data centre.

We have a track record of supporting our clients as they embark on revitalising their IT to meet market and competitive demands, delivering a proven platform for their digital transformation projects. We are trusted by an impressive and growing client list of organisations from the private and public sectors, serving vertical markets from finance and insurance through IT security services, defense, and engineering, and including companies from the FTSE 250 and Fortune 500.

Job Overview

We are seeking a skilled Data Center Engineer to join our dynamic team at our Farnborough data centre. The ideal candidate will be responsible for designing, implementing, and maintaining our data center infrastructure, ensuring high availability and optimal performance. This role requires a deep understanding of IT infrastructure, network protocols, and security measures to support our growing business needs.

Duties include - but are not limited to:

Monitoring and managing our data centre (on site and remotely) and responding to alerts and incidents in a timely manner. Monitoring and proactively managing requests for change and incident/issue tickets within the engineering service desk call queue, along with telephone and email requests. Installing server racking, equipment and structured cabling, as required, to support client deployment and ongoing operations. Implementing solutions for new clients and providing a high quality, responsive, technical remote hands service to live clients in response to inbound requests (and in line with contractual SLAs). Installing cross connect cables and understanding client-defined patching plans. Collecting deliveries, unloading pallets, transporting items for clients, maintaining client delivery inventory lists, and performing general data centre logistics tasks Any DC related Ad Hoc tasks

Person

This role is client-facing, so applicants should be personable, friendly, and highly organised. Excellent written and verbal communication, and comfortable with communicating with a varied client base.

Experienced in working on a data centre environment and have good understanding of the systems and infrastructure found within it. Strong understanding of data centre cabling and an in-depth knowledge of hardware concepts and physical component installations. Well-motivated, tenacious and very keen to learn and develop. Awareness and good understanding of accreditation processes. Demonstrable experience in delivering high-quality client-centric service. Proficient IT skills and proficiency in MS Suite, particularly Word & Excel.

Advantageous Skills

Good understanding of data centre operations. Experience of working with data centre technical administration. Experience of structured cabling manufacture and deployment. Knowledge of working with a call ticketing system. A good understanding of server technologies and applications. A good understanding of networking, switching and routing. Proven knowledge of electrical power and IT cabling systems/standards.

Additional requirements

The successful applicant will be required to go through our high-level security vetting process prior to any employment agreement. Applicants should live within 30 minutes of Farnborough and must be available to participate in a one in three weekly on-call Rota. This role is 100% site based.
Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company events Company pension Discounted or free food Life insurance On-site parking Private medical insurance Sick pay
Ability to commute/relocate:

Farnborough GU14 0LX: reliably commute or plan to relocate before starting work (required)
Application question(s):

Willing to apply for DBS at company expense Willing to apply for security clearance
Experience:

Data centre: 2 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Farnborough GU14 0LX (preferred)
Work Location: In person