Job Description

Description

This is a site leadership role for a Data Centre Manager (DCM) to take responsibility for a high-performing Pulsant owned and operated facility, ensuring operational excellence, security, and efficiency. You will lead a Data Centre Services (DCS) and Mechanical & Electrical (M&E) team, driving performance, compliance, and continuous improvement.



With full responsibility for site availability, health & safety, budget management, and third-party oversight, you will ensure all certifications and processes meet the highest standards. Beyond operations, this role offers a commercial focus, working closely with Sales and Product teams to support business growth. You will host client visits, showcasing the facility's strengths to secure new opportunities.



Your success will be measured by customer and employee satisfaction, cost control, energy efficiency (PUE reduction), and return on site investment. This is a hands-on role where on-site leadership is essential.



For an experienced data centre professional with strong leadership and commercial understanding, this is an exciting opportunity to own and shape a best-in-class facility, drive improvements, and contribute to business growth.

Key responsibilities:

Leadership & Team Development - Act as a role model, driving service excellence, training, and development for all team members. Compliance & Safety - Ensure adherence to health & safety, security procedures, and compliance accreditations, maintaining a safe working environment. Operations & Maintenance - Manage 24/7 site operations, including shift planning, maintenance schedules, subcontractor oversight, and Planned Preventative Maintenance (PPM). Budget & Cost Management - Recommend and control site budgets, ensuring expenditure aligns with agreed objectives and delivers best value. Energy Efficiency & Infrastructure - Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency. Client Engagement & Service Delivery - Lead client tours, ensure service excellence, support project delivery, and maintain high client satisfaction. Risk Management - Maintain an up-to-date Risk Register, oversee all site inspections, ensure compliance with company procedures, and mitigate potential issues. Capacity Optimisation - Manage and optimise space, power, and connectivity to maximise opportunities for growth and operational efficiency.

What / who we're looking for:

Advanced education including technology or engineering qualification or equivalent work experience:



Full UK Driving Licence. Good understanding of Data Centre infrastructure Client facing experience, including dealing with clients in difficult circumstances. People Management experience An enthusiastic, driven, committed and flexible approach to work. Natural initiative and pro-activeness to their method of working. Excellent standard of written and spoken English and numeracy skills. A team player but also able to work on own initiative with minimum supervision. Ability to organise and manage competing deadlines and changes to priorities. Ability to liaise effectively with clients and collaborate positively with colleagues. Understanding of the UK regulatory regime relevant to the data centre industry particularly around H&S legislation, ISO 27001, 14000 and PCI

Pulsant offers:

A supportive work environment

with a focus on career growth, development, work life balance and well-being.

A friendly, family-like atmosphere

where almost half of the team have been with Pulsant for 5+ years

Benefits

include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy license and more.

To hear more about working at Pulsant check out:

pulsant.com/careers
linkedin.com/company/pulsant-limited/life/
Search @lifeatpulsant on LinkedIn and Instagram

About Pulsant

Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services.

Equal opportunity employer statement:

At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you--such as providing reasonable accommodations during the application or interview process--please note this in your application, or reach out to us by email: careers@pulsant.com