Job Description

Company Description

About Us

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe.

We are part of Eurofins Scientific, which is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, forensics, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.



The Role

Salary: Competitive

Contract: Permanent

Working Hours: 37.5 hours per week

Due to the highly sensitive nature of the work, applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC), as such any criminal convictions may prevent you from gaining security clearance. Further information on the security clearance process and requirement can be found at . In addition, all successful applicants will be required to undertake drug and alcohol testing prior to commencing employment

To receive, describe, and dispense items for forensic toxicology examination in line with company standard operating procedures as well as the return and destruction of those exhibits.

Key Responsibilities and Accountabilities

• Coordinate the receipt, return and transfer of items submitted for forensic examination, ensuring chain of custody and item integrity is held throughout the case life at EFS in line with Standard Operating Procedures (SOP\xe2\x80\x99s)
• Analyse details provided by the customer to identify which discipline and location cases should be managed by in line with SOP\xe2\x80\x99s
• Accurately describe contents of exhibits in line with laboratory SOP\xe2\x80\x99s
• Accurately dispense samples ready for laboratory analysis.
• Report case of compromised items/cases as detailed in laboratory SOP\xe2\x80\x99s
• Prioritise submissions depending on urgency and length of TAT to support the Toxicology team in timely examination and reporting
• Ensure safe handling of hazardous and sensitive items including those covered by the Human Tissue Act.
• Adhere to anti-contamination procedures in line with good laboratory practice and maintain records for compliance
• Proactively complete general office duties .

Qualifications

Knowledge, Experience and Technical Skills

• Highly motivated and have a pro-active attitude.
• Excellent attention to detail
• Understanding of the confidential nature of the business
• Good administrative experience involving direct customer contact within a high throughput office/reception/laboratory environment
• Excellent customer service skills
• Excellent IT skills - Excel, Word, Outlook and in-house systems
• High levels of concentration
• Good organisational skills

Person Specification

• Accountable
• Integrity
• Excellent attention to detail
• Customer focused with excellent communication skills
• Ability to work effectively in a team and individually during periods of high pressure
• Openness to change and continuous improvement

Additional Information

Benefits

In return for your hard work and loyal service, we will offer you genuine career and salary progression through our Career Pathways Programme, a competitive salary, a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, buy and sell holiday. In addition, we also offer the following:

• Life Assurance (3 times annual salary)
• Scottish Widows Company Pension Plan
• 25 days annual leave plus bank holidays
• Perkbox membership providing access to discount vouchers and wellness hub
• Employee Assistance Programme
• Health Care Cash Plan membership
• Enhanced company sick pay scheme
• Refer a friend scheme
• Subscription to mental and health wellbeing support 24/7
• Free on site car parking

The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisations applicant privacy notice.

Eurofins