Job Description

PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter

The role is

only open to women

, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Data, Insight and Impact Manager

Salary:

41,097 - 45,423 per annum (salary dependent on experience)

Location

: Leeds, with regular travel to Centres across Yorkshire and Humberside

Hours:

37 hours per week (full-time)

Closing Date:

Wednesday 12th November, 12PM

Interview Date:

Friday 21st November

Together Women is looking for an outstanding Data, Insight and Impact Manager who is passionate about leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance.

In this role you will contribute to improving the experiences and outcomes of the women who access our Women's Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change.

Join Our Team

Do you have strong analytical skills and a proven capacity to manage detailed processes? Are you driven and passionate about working within a women-centred support service? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate and take accountability?

What we can offer you - Employee Benefits:

25 days holiday increasing by one day per year to a max of 30 days, plus public holidays Pension scheme with 5% employer contribution Annual cost of living increase up to 4% Enhanced Training and Induction programme covering all areas of Together Women's work Access to our Employee Assistance Programme with discount offers and free telephone counselling service Access to our online wellbeing platform Employee eye-care scheme and free eye tests Organisation wide away days Career development pathways

Role Summary

As Data, Insight and Impact Manager, you will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women's Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change

You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women's Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women's experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women's sector in the UK.

You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women's voices and insight are at the heart of our service delivery models.

The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead.

Key Accountabilities:

Data Systems Oversight and Leadership

Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women's Centres Partnership. Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards. Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations andenhancements. Monitor and assess future CMS system needs, scoping and identifying development areas. Contribute to budget planning, including CMS ongoing costs anddevelopment projects, and ensuring activities are delivered within agreed resources. Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system.

Data Leadership and Governance

Develop a Data and Impact Strategy to align with organisational priorities. Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management. Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training. Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions. Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability.

Insights, Analysis and Performance

Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity. Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements. Produce clear, interpretable reports for internal and external stakeholders, as required. Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work. Develop a performance framework to monitor progress of the implementation of Together Women's strategy, and prepare reports to inform Trustees of progress made. Support senior leaders with data-driven planning, presenting insights in accessible ways. Conduct ongoing data analysis to identify improvement opportunities, risks and issues. Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer.

Team Leadership and Collaborative Working

Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities. Attend regular meetings and networking opportunities relating to the Effective Women's Centres Project, and associated networks and events. Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy. Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission. Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice.

Quality Assurance and Contribution to Research

Ensure data collection, management and storage processes are standardised and consistent across all our services. Embed the Women's Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women's default assessment tools. Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams. Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women's work. Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary. Uphold the principles of ethical research, particularly with regard to consent and confidentiality. Carry out administrative tasks related directly to the delivery of the research.

General Duties

Maintain and improve competencies through continuous professional development. Support and uphold the mission, values and behaviours of Together Women. Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework. Adhere to all organisational policies, code of conduct, and practices. Complete all mandatory organisation training. Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles. Carry out other associated duties as needed, in line with the broad remit of the role.
Please note these accountabilities do not form part of the Data and Impact Manager's contract of employment, and may be subject to amendment as the organisation's needs evolve.

Person Specification

Qualifications and Knowledge Areas

Essential Criteria:

Degree or equivalent in relevant subject area. Knowledge of the protected characteristics of the Equality Act 2010, and how to ensure in day to day activity that those with protected characteristics are treated equally and fairly. Understanding of data management and data protection practices. An understanding of outcomes and impact reporting. Knowledge of monitoring and evaluation frameworks and their application in service delivery or policy environments.
Desirable Requirements:

A relevant post-graduate degree or professional qualification. Knowledge of case management systems or data visualisation tools (e.g., Power BI, Tableau, or similar).

Experience and Skills

Essential Criteria:

Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences. Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects. Ability to translate data into actionable insights that inform service improvement or strategic planning. Experience of preparing data reports for external funders. Experience of analysing and communicating complex information clearly. Good working knowledge of software packages and excellent organisational skills. Experience of presenting to external or internal audiences. Experience of developing others and providing training to staff. Experience of outcomes/impact monitoring and reporting.
Desirable Requirements:

Experience of working or volunteering in a trauma-informed, gender responsive environment and/or Women's Centre. Experience of presenting to academic or policy-making audiences. Experience of working in partnership with academic or research institutions.

Personal Attributes

Excellent communication skills and self-motivation. Ability to build trust and influence at all levels, including senior leadership and external partners. Ability to problem solve and work collaboratively. A commitment to the principles and practice of safeguarding adults and children at risk of harm. Ability to travel independently to meet the needs of the role, including work at the Women's Centre, with occasional meetings at the University of Birmingham and/or other Women's Centres. Commitment to undertake learning opportunities and continuing professional development.

Other Requirements

Proficient in the use of Microsoft Office 365. Willingness to travel across the region. Flexibility to work occasional evenings as required. Commitment to anti-racism, feminism, social justice, and abolitionist values. Commitment to safeguarding data integrity, confidentiality, and ethical use of information. Lived experience of the criminal justice system is welcomed and will not necessarily preclude appointment.

Notes:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. An enhanced DBS check and MOJ vetting will be required. Whilst this is a necessary requirement, we actively encourage applications from women with lived experience of the criminal justice system. This post is restricted to women applicants only, as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. We are committed to reflecting the diversity of the women we serve and actively encourage applications from women under-represented in leadership, including Black, Asian, and other racially minoritised women, and women living with disabilities.

To apply:

Please submit your up-to-date CV with a cover letter setting out how you meet the criteria for the role and outlining your interest in the position.

PLEASE NOTE - applications without a cover letter will not be considered.

Please also complete our

equality and diversity monitoring form -

https://forms.office.com/e/pVGhLApKPz

The information you provide will:

not be used as part of the selection process; not be seen by the interview panel; only be used for statistical purposes. No information will be published which allows any individual to be identified.
Job Type: Full-time

Pay: 41,097.00-45,423.00 per year

Benefits:

Company pension
Application question(s):

Please ensure you have included a 2-page covering letter which specifies clearly how your skills, experience and/or knowledge meet the essential criteria listed on the job description.
You can do this by attaching your cover letter as part of the application.

Applications without a cover letter will not be considered.

Please note - The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Work Location: In person