Job Description

Fitch Group is currently seeking a Data Marketplace Services Analyst based out of our London office.
As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.
Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we're home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a "Best Place to Work in Technology" 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference.
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About the Team
Fitch Group's Chief Data Office is looking for an Analyst to join the growing Data Marketplace Services team. This team supports the Data Marketplace, Fitch's platform for data discovery and access, fostering data innovation across the firm. The role involves direct data analysis, user support, and collaboration across departments, helping teams effectively use the Marketplace for data discovery and innovation within a federated architecture based on data mesh principles.
How You'll Make an Impact:

• Serve as the first point of contact for Marketplace users, triaging and managing incoming requests, and ensuring timely, high-quality support
• Collaborate directly with business users to understand their goals and provide practical guidance on how to use data available in the Marketplace
• Analyze and prepare datasets to support business use cases, particularly for teams without in-house data expertise
• Lead demos, conduct training sessions, and create self-serve materials to help users onboard and adopt Marketplace capabilities
• Translate technical information into clear, actionable guidance tailored for non-technical audiences
• Identify recurring needs and feedback themes to inform product improvement and scale support processes
• Maintain documentation and knowledge base content to drive transparency and ease of use

You May be a Good Fit if:

• Strong analytical skills with extensive experience in SQL for writing reports and performing data wrangling; familiarity with Python and BI tools is also beneficial
• 5+ years of experience working with complex data problems
• A consultative mindset with the ability to simplify complex data topics for a business audience
• Proven ability to juggle multiple priorities and deliver high-quality outputs under time pressure
• Excellent communication and collaboration skills
• Strong sense of accountability, ownership, and follow-through
• Bachelor's degree in a data-related or business discipline preferred

What Would Make You Stand Out:

• Experience supporting data platforms, BI tools, or data products
• Experience working with data in financial services, especially credit markets
• Prior success in a data enablement or consulting role
• Familiarity with Jira

Why Choose Fitch:

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
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