Job Description

The post holder will be joining our Performance & Informatics (P&I) department who are well respected and the largest of our corporate services. The P&I portfolio encompasses Business Intelligence & Informatics, Corporate Performance, Information Systems Development, Clinical Coding, Data Quality, Patient Access and Cancer Services.



Please note this is a full-time on-site role and working hours would be between normal office hours of 0800 to 1700.



P&I work cross functionally to support the Trusts operational delivery of both national and internal targets which ensures the highest standards of patient care are delivered. A robust Performance Management Framework is embedded across UHCW that tracks and evaluates progress and supports both operational and clinical governance frameworks.



New opportunities at a national level are being developed by P&I in areas of health inequality, waiting list management and system working. Most notably working innovatively to develop the 'Health Equity and the Right to Treatment' (HEARTT) tool which culminated in being awarded the 'Innovation and Improvement in Reducing Healthcare Inequalities Award 2022' and the 'Best Healthcare Analytics Award 2024' at the prestigious Health Service Journal Awards.



Please be advised sponsorship is not eligible for this post.

Closing Date:

Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.



The post-holder will work as part of the newly formed Data Solutions Group reporting into Data Quality at the Trust taking on key data quality work from EPR stabilisation groups to ensure that patient related data held within the Trust is accurate and complete enabling reliable and robust reporting to support clinical and business processes, statutory information returns and income generation.



To support the recording of high-quality data on the Trusts patient-based systems.



To use systems to identify data quality issues on the Trusts patient-based systems using a variety of tools and in collaboration with the services identify the root causes of the issues.



To work with the services to develop solutions to the issues e.g. development of standard operating procedures.



Monitor and report on performance and improvements until the data quality levels required are sustainably achieved.



Be an expert in all aspects of data quality and patient data management ensuring knowledge and adherence to all relevant national policy and procedures.



University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.



We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.



Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.



We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)



By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.



The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.



Ensure you are up to date with all relevant national and local guidance, policy and procedures relating to data quality and patient data management.



Develop and sustain an in-depth knowledge of the use of Cerner, the Trust's EPR system, ensuring a comprehensive understanding of functionality and use.



Identify and correct data quality issues on the Trusts patient-based systems.



Validate patient's journeys ensuring the data quality is exceptional and accurate.



Use the NHS Care Record Service to find and verify NHS numbers, addresses, postcodes, GPs etc. for all active patients and update accordingly.



Support implementation of data quality solutions with the services including:



Identify areas of good data quality practice in services. Share this good practice across the Trust.



Where appropriate, contribute towards the development and agreement of Standard Operating Procedures (SOP) which will support standardised working practice across the organisation



Identification of training needs and highlight training requirements



Support effective communication mechanisms to ensure services know if data quality performance is achieving the required levels. Provide necessary support to resolve further issues as identified until required performance is sustainably achieved.



Assist the Data Quality & Assurance Manager in the development and delivery of data quality contextual training for Trust staff of all levels. Liaising with operational staff on data quality issue ratification and identification of best practice, offering advice and guidance on resolving issues, implication and improvement of data collection.



Support any Data Quality corrective work for EPR as instructed by the Data Quality & Assurance Manager



Deal with data quality queries raised by users working closely with the Data Quality & Assurance Manager.



Develop good working relationships with members of staff at all levels, both within the Trust and external agencies.



Ensure that security and confidentiality is maintained at all times, adhering to the General Data Protection Regulation and Caldicott recommendations.



For further details of the role please see the attached job description.