Job Description

Overview

We are seeking a person who genuinely wants to care and support people. Detailed below is the job description for the position.

Reporting to:

the Carer Team Supervisor/Team Leader

A) Job Purpose:

1. To assist in the provision of a high standard of person centred care

2. To support and enable residents to live the life style of their choosing

3. To provide a service which upholds residents rights

4. To ensure that all services are provided which maintains the residents dignity

5. To work as part of a team to achieve required standards

6. To be involved in the general activities of the Care Centre.

B)

Skills, Knowledge and Qualifications

Essential:

1. A genuine interest in working within a caring environment

2. The ability to communicate effectively at all levels

3. A commitment to working as a team player

4. A commitment to personal professional development

5. Satisfactory Police Check and check against the POVA List

Desired:

6. NVQ - relevant National Vocational Qualification (achieved or working towards)

7. QCF - new Qualification and Credit Framework

8. Experience of working with older people/people with dementia

C)

Main responsibilities

Self:

1. To work in a professional and flexible manner which supports the staff team to provide a high level of care (refer to list of general tasks on P4)

2. To active take part in learning opportunities and undertake training as and when required, to maintain a high level of skills and knowledge

3. To attend supervision sessions to review and reflect on your performance

4. To ensure the safety and wellbeing of residents and report any issues of concern to a senior member of staff

5. To conduct yourself in a manner at all times (even off duty) which does not misrepresent the organisation or undermine its public and professional standing

6. To have made yourself familiar with and understand the key elements of the organisations policies and procedures via our QCS system

7. To remember and recognise that you are working in the residents home, and that you will not act in any way which undermines this

8. To maintain strict confidentiality in and outside of the home

9. To document all care interventions in a person centred way in line with our company caredocs SOP as attached using our caredocs system.

July 2012 - page 2/4

D) Communication:

1. To communicate effectively and respectfully to all staff and residents

2. To attend and participate in all staff meetings

3. To attend any reviews or meetings relating to the care of the residents

4. To maintain professional records of the care provided

E) The premises:

1. To ensure that you are familiar with the layout of the premises and location of safety equipment, fire extinguishers and emergency exits

2. To report any issues, dangers or areas of concern

3. To work in a manner which maintains the integrity of the building

4. To ensure the safety and security of all residents personal belongings and company assets

5. Promote safe working throughout the home

F) Resources:

1. To use all equipment in a safe manner

2. To minimise damage or wear and tear to the building and all fixed or moveable assets

3. To consider the financial implications of any of your actions, and work in a manner which does not waste company finances

G) Law and Guidance:

1. To make yourself familiar with and keep up to date with the key aspects of legislation and guidance (provided in Operational handbooks at Induction)- particularly:

i. the Health and Social Care Act 2008 (and the Essential Standards of Quality and Safety),

ii. The Mental Capacity Act 2005 (and the Deprivation of Liberty Safeguards)

iii. Health and Safety at Work Act 1974

iv. CQC Regulationshttps://www.cqc.org.uk/guidance-regulation/providers/regulations

v. Data protection Act 2014

H) Quality Monitoring:

1. You will be responsible for general monitoring of the quality of the service and systems, and where any fault has been identified you will take appropriate corrective action or report the matter to the manager

2. You may be contributing to in house audits, to support achieving compliance with Regulation 17 (Governance).

3. You will ensure that evidence of outcomes is recorded.

4. You will prompt colleagues where issues have been missed in relation to their performance or responsibilities.

I) Residents:

1. To respond to residents in a respectful manner

2. To maintain residents dignity, privacy and independence

3. To make yourself familiar with the needs of all the needs of the residents (care file)

4. To enable, support and empower each resident to reach and maintain their full potential

July 2012 - page 3/4

5. To support residents to maintain the life style of their choosing

6. To carry out tasks which have been delegated to you

7. To contribute to the assessment of residents' needs, contribute to the development and review of the care file and plans

8. To monitor and supervise residents to ensure their needs are met (without invading their privacy)

9. To provide a high standard of personal care and support; this may include social activities, intimate care, incontinence, confusion, behaviours, dying etc.)

10. To respond professionally and supportively to any visitor

The duties and responsibilities in this job description are not exhaustive.

The post holder may be required to undertake other duties that may be required from time to time within the general scope of the post. Any such duties should not substantially change the general character of the post.

The job description will be reviewed and may be amended from time to time to reflect changes in legislation, practice, organisational and business strategies or the needs of residents

Duties and responsibilities outside of the general scope of this grade of post will be with the consent of the post holder.

Please print and sign your name to indicate your understanding and acceptance of the job description.

Name of Carer:

Signature:

Date:

July 2012 - page 4/4

GENERAL LIST OF DUTIES/TASKS

Assisting with personal care: washing, bathing, dressing, shaving, hair, nails, feet oral health (cleaning of teeth/dentures)

Assisting with toilet or continence requirements (as per the assessed individual needs of each resident)

Supporting/taking client/s out to local vicinity/shops/park/etc

Nutritional/hydration requirements; assisting to eat and drink (including recording in-take if any risk is present)

Provision of meals safely into client's rooms

Preparing and serving meals outside of mealtimes as and when requested

Providing refreshments throughout the day as and when requested

Laundry duties and care of clothes and personal belongings

Sweeping and mopping of floors (in the event of spillages or as necessary outside of domestic assistant hours)

Making and changing of beds (ensuring clean fresh linen at each use)

Assisting clients to communicate with family and friends; letters, email cards etc..

Supporting people who may require it, with social interactions and activities

Recording relevant data as instructed by CTM, TL or Manager

Liaising with family, friends and advocates as requested

Assisting professional visitors as requested

Attend to nurse call (buzzer) as applicable throughout the day

- NB. Can only be disarmed at point of contact/call point (NOT AT THE BOARD)

Job Types: Full-time, Part-time

Pay: From 12.21 per hour

Benefits:

Company pension
Schedule:

Day shift Night shift Overtime
Language:

English (required)
Work Location: In person

Application deadline: 27/06/2025
Expected start date: 30/06/2025