Job Description

Part time:

30 hours per week, 22,495.20 per annum, 14.42 per hour.

Main Purpose of Job:

To promote and ensure the delivery of person-centred, high-quality support to Star & Garter Day Care guests visiting the Home for day care services.

To be vigilant and proactive to ensure that people are treated with respect, dignity and that all individual's rights to privacy, independence and choice are met.

Key Tasks and Responsibilities

To establish, maintain and develop relationships with Day Care guests and staff within the Day Care Service

To work collaboratively with a wide range of colleagues including operations, finance and wellbeing

To support Day Care guests access the Day Care Service and to ensure a high standard of customer care is provided throughout

As the Day Care Service develops, to provide personal care and support with activities of daily living

To complete MIDAS Training - a course to promote the safer operation of minibuses, ensuring the safety of day care guests while using the vehicle

To support the administration of this service including handling enquiries, sending emails, carrying our assessments and reviews

Planning events and activities for day care guests and collaborating with the wellbeing team

Ensuring that data for invoicing is correct, activity planning, care planning, recording, route planning

Socialise and get involved in all activities with Day Care guests

Other tasks as asked for by the Day Care Service Lead

Meet and greet Day Care guests at mealtimes and oversee mealtime experiences and ensure they are supported as appropriate. Make it a social occasion with conversation to help discover more about them to enhance their well-being and linking this information to social activities

Liaise with the Lead Nurse and discuss ideas and suggestions for meaningful interaction with Day Care guests.

General

To undertake such other duties as may be required and which are consistent with the nature of this post
At all times, to promote the interests of Royal Star & Garter and ensure that the culture and ethos of Royal Star & Garter is maintained, nurtured and supported

To ensure within the scope of your role that you promote health and safety and comply with the requirements set out in the Home's Health & Safety Policy and comply with guidelines for moving and handling

To actively promote the concept of Equality of Opportunity in all day-to-day activities To be aware of and comply with the charity's security procedures The post requires a high degree of confidentiality. The job holder will be required to meet these exacting standards at all times, whether in or outside work. Failure to comply with this requirement wcould be regarded as Gross Misconduct
To promote and deliver the highest standards of care, respect and support to day care guests, residents, colleagues and others.

Person Specification

Is willing to work towards an appropriate competency based qualification

Is physically fit and able to safely manoeuvre wheelchairs, trolleys and hoisting equipment

Has full driving licence, ideally with D1 category (or willingness to undertake this training) with no more than 6 penalty points

Has a person-centred approach and experience working with older people, either Dementia Care or other care environment

Ability and willingness to use initiative take a lead role and motivate others

Works flexibly and as part of a team

Good written and verbal English language and communication skills

Customer focused

Computer and telephone skills

Brave and able to speak out and challenge/report poor practise

Commitment to undertake organisational training as required

Previous experience in a similar role

Areas of Competencies required for this role

Effective Communication

Ensuring communication with others is clear and effective, both verbally and in writing, and that the style and the language used is appropriate for the situation or audience.

Providing excellent care

Having a strong commitment to caring for the elderly and providing the highest standards of care to enable residents to allow them to live their lives as fully and independently as possible is fundamental. It is about recognizing that each person is an individual and adapting one's own approach accordingly.

Personal qualities - professionalism, resilience and self-awareness

Act in a professional manner and showing determination, drive and commitment at all times and particularly when faced with challenges and setbacks. It is about being aware of one's strengths and limitations and actively seeking and making use of opportunities for development.

Leading and getting the best from others

Leads by example and has high expectations of others and what they can achieve; recognises and acknowledges the strengths of people in their team and shares their own knowledge and skills in order to develop them further. Being able to challenge poor practice and performance issues in a timely and constructive manner.

Effective team working

Treating others with respect and working in a collaborative and cooperative manner building positive and effective relationships at all levels.

Organisational skills

Developing a logical approach to work, evaluating situations carefully and thinking ahead to anticipate problems and deal with them effectively.

The Charity reserves the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder and where possible the Charity would hope to achieve mutual agreement to any reasonable changes.

We will not be considering any CVs from candidates oversees. Applicant must be living in within 10 miles radius of the Home.

Job Types: Part-time, Permanent

Pay: Up to 14.42 per hour

Benefits:

Company pension Employee discount Free flu jabs Health & wellbeing programme Life insurance Sick pay
Application question(s):

Are you interested in the Full-time or Part-time position?
Experience:

providing care: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 26/06/2025