Job Description

Rate of pay: 9523.80 pro-rata (23,492.04 FTE)

Hours per week: 15 hours per week

Location: Westbank, Farmhouse Rise, Exminster, EX6 8AT

Contract: Permanent

Are you passionate about supporting people to live well, stay connected, and remain independent?

Do you enjoy organising engaging activities, working with volunteers, and making a real difference in people's lives? Do you have a passion for caring? Do you enjoy supporting older people to stay connected, active, and independent?
If so, we'd love to hear from you!

We are seeking a compassionate and proactive Day Centre Assistant to help us deliver exceptional care and support at our Day Centre. This role is vital in providing a welcoming and engaging environment for our clients, many of whom are older adults seeking companionship, stimulation, and practical support.

Westbank is a well-established, award-winning charity supporting communities across Devon since 1986. From our vibrant Community Care and Healthy Living Centre in Exminster, we deliver a wide range of services, including Devon Carers, a community cookery school, an innovative gym and Kidzone childcare.

Our Day Centre plays a vital role in the lives of older people - offering social connection, nutritious meals, stimulating activities, and essential support.

The Role

As a Day Centre Care Assistant, you'll play a key part in delivering this valuable service. Your day-to-day duties will include:

Supporting the preparation of the Day Centre and welcoming clients. Helping to plan and deliver fun and meaningful activities, entertainment Supporting with lunch service and refreshments Ensuring a clean and safe environment at the end of each day Coordinating with volunteers and working closely with external partners Handling small cash and card payments Supporting and encouraging clients to get the most out of their time at the centre
This is a hands-on, varied role that combines coordination and compassion.

Full details can be found on our website, www.westbank.org.uk, Join Our Team.

What we are looking for

Experience working with older adults or in a care/support setting A relevant care qualification (e.g., Level 2/3 Diploma in Health and Social Care) is desirable A friendly, patient, and reliable approach Ability to work independently and as part of a team Good communication skills and basic administrative competence A flexible attitude and willingness to adapt to the needs of the service Commitment to high standards of care, safeguarding, and inclusion

The rewards

At Westbank, we believe that caring for our team is just as important as caring for our community. When you join us, you'll enjoy a wide range of benefits designed to support your wellbeing, growth, and work-life balance, including:

33 days of annual leave (including bank holidays) pro rata for part time hours, with the option to purchase additional leave - offering flexibility and time to rest. Access to an employee discounts platform - save money on shopping, travel, entertainment and more. Salary sacrifice schemes, including Cycle to Work and Annual Leave Purchase, to help you make the most of your income. Company sick pay after six months of service - because we look after our team. Private medical cover available via salary deduction - prioritising your health and wellbeing. Access to affordable refurbished tech - helping you stay connected and up to date without the high cost. Additional wellbeing days to support your mental and physical health. Use of on-site facilities including a well-equipped gym and parking. The opportunity to make a real difference in the lives of older people and our local community.
Join a charity that puts people first--both in the community and within the team.

To apply:

Please send a CV and covering letter about why you are applying for this job with reference to the person specification in the job advert, explaining any gaps in employment and including answers to the questions below and e-mail it to vacancies@westbank.org.uk

Please provide answers to the following questions:

What would a week of planned activities look like to you within the Day Centre? How would you identify that a service used requires more support than we can offer? How would you support a service user who became anxious and wanting to go home before pre-arranges transport was due?
Please note that without this covering letter, we will be unable to consider your application for shortlist.

Closing date:

09:00 am on Friday 11th of July 2025

Interviews:

Candidates will be interviewed on a rolling basis as applications are received so we encourage you to apply early.

We are committed to inclusion and diversity, and welcome applications from all candidates who meet the role requirements.

Westbank is committed to safeguarding children and vulnerable adults. All staff are expected to share this commitment, and this role requires an Enhanced DBS check.

It is a criminal offence to apply for this role if you are barred from working in Regulated Activity with children or adults at risk.

If you have any access needs for interview, please contact us at vacancies@westbank.org.uk.

Job Types: Part-time, Permanent

Pay: 9,523.80 per year

Application question(s):

What would a week of planned activities look like to you within the Day Centre? How would you identify that a service used requires more support than we can offer? How would you support a service user who became anxious and wanting to go home before pre-arranges transport was due?
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 11/07/2025