High Wycombe - England - United Kingdom of Great Britain and Northern Ireland
COMPANY PROFILE
CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 44,000 people worldwide, with 2000 working in the UK. The company's core services include property sales, leasing and management, facilities and project management, investment management, research and consulting. In Central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.
Purpose of the Job
To ensure all environmental conditions are maintained with regard to critical building systems. To carry out Planned Preventative Maintenance (PPM), reactive and breakdown works to all mechanical and electrical systems within the site. Engineers must be able to demonstrate relevant knowledge of UPS, Generators, PDU's, Crac units or equivalent, which will include the ability to fault find using the production of graphical information and the utilisation of current alarm data.
Functionally reports to the Shift Leader on all building services operational matters, including all critical and non-critical engineering work outputs. This role has no direct reports although working collaboration with the Account Manager, Contract Manager, CTech Ops manager, site engineering team, contract support team and 3rd party specialists is integral to the role.
Key Responsibilities
Ensure that routine PPM is carried out to all mechanical and electrical plant in accordance with Site task schedules and asset lists
Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items
To ensure all statutory compliance PPM's are carried out
Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order
Ensure that suitable spares are available to carry out both maintenance and reactive works.
To provide parts lists and estimated timescales to carry out remedial works
Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator
Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken
To develop a good working relationship with all members of CBRE staff, sub-contractors and the client representatives
Ensure the provision of a Safe and Healthy working environment by wearing the uniform and PPE
Ensure the professional image of CBRE Managed Services is presented to clients
Ensure up to date shift logs
Ensure that all plant rooms under the responsibility of CBRE are locked at all times and are kept in a clean and tidy condition
Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance
To undertake lone working when required, subject to passing satisfactory training
Ensure assigned tasks are actioned and completed as appropriate
To ensure tasks as directed are completed with the appropriate H&S awareness
Ensure an awareness and compliance to the contractual KPI's/SLA's
Ensure Computer Based Maintenance system, is kept up to date and that PPM and reactive tickets are closed out with accurate data captured
To operate a Permit to Work System in accordance with CBRE Quality, Health & Safety procedures and client requirements
Any other task as directed by the account management team.
Dimensions
Employed within data centre in a strategically important and highly prestigious account
Interface with tenants and clients at all levels
Compliance with all statutory and safety obligations
Integrate fully with all different CBRE departments to ensure seamless delivery of services
Accountable to Leader and the accounts management team
The post holder does not have any directly reporting staff
This post carries no direct budgetary responsibility
Understand and demonstrate CBRE RISE values.
Personal Experience and Qualifications
A good basic education is essential, with good written and spoken English and basic Mathematics skills
Formally trained in electrical/mechanical maintenance
Experience of maintaining all relevant mechanical and electrical equipment to clearly defined criteria
Good verbal communication skills
Committed to the delivery of excellent customer service
It is essential staff are self-motivated and promote a "Can-do" customer attitude.
Duties
Multi skilled engineer with a knowledge of HVAC, Building services (water, gas, heating, ventilation and waste)
Having flexible attitude with a "Can-do" approach and who is prepared to work outside their skill base to provide a customer base service
Be prepared to undertake training as required by the post and the contract manager
Having administration skills to maintain computer based and hardcopy systems for statutory inspection and test
Be able to react and work on their own initiative on an on-call system
Be prepared to work on multiple sites as required
Operate all systems within the building in a competent, effective and efficient manner, adhering to CWES guideline and bulletins
Ensure that service providers work sheets are signed off, quality of works are inspected and any recommendations are escalated
Responsible for critical equipment shown in Appendix A
Responsible for escalation of all incidents as referred to in the CWES handbook ensuring the approved escalation procedure is adhered to.
Skills
Planning including prioritization of tasks from PPM's and help desk requests
Reacting to break downs and change in priorities
Sourcing and vetting quotations
Progress control and quality control
Safe system and work control system closeout.
Knowledge
Proven experience as a day engineer in building services within prestigious environment
City and guild qualification and any relevant qualification in all aspects of building services and mechanical engineering.
Personal Attributes
Able to work on their own initiative
Good customer liaison skills along with a front of the house mentality
Have a "Can-do" attitude and flexible approach.
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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