Job Description

Beauty Salon / Day Spa Receptionist

No application will be considered without a custom seperate cover letter ( not part of your CV, not generic ) explaining why you think you are a good match for the position and why do you want to work with us.

Our Purpose

Is to improve the emotional and physical wellbeing of our community.

We believe that people's wellbeing is the bedrock of happiness and happiness is a worthwhile life-long pursuit. Without physical well-being, you cannot have mental well-being. Our therapies are key to a healthier, happier and more productive life.

Please

DO NOT APPLY

if you do not share our values. Our values serve as a compass for our actions and describe how we behave in the world.

Building community: We look out for each other and our local community. Quality: Our work is of the highest quality to attract repeat customers. Caring for people and planet: We nurture humanity and our environment. Customer commitment: We prioritize giving our customers the best experience possible. Diversity: We see strength in our differences, and celebrate them.
We are a multi award winning Day Spa celebrating our 17 years anniversary this year! We operate from 3 locations in Brighton and Hove and work with 30 of the most talented staff in the industry. Our latest recognition is from the Sussex Business Awards for Best Customer Service 2024.

Role Outline

This is a full time role ( includes most weekend days ) receptionist role reporting to the general manager.

Benefits

We offer a generous benefits package including staff discounts (products and treatments), the opportunity to undertake developmental training. Further professional development ( front end of the house, treatments) is offered to the right candidate.

Basic salary for this position starts from 12.5 28 days of paid holidays ( prorated based on hours of work per month) Discounts on treatments and products Free lunch once per week / discounted for all other days. Regular paid external training opportunities to gain more beauty/management qualifications Opportunity to participate in our pension scheme Customer tips are on average 50-60 per month

Main Requirements:

Excellent customer service skills Weekend work required Immaculate personal presentation, polite and well mannered. Computer literate Self-motivated Good team player At least 2 years of experience in similar environment and position. Training on at least one skincare brand Experience with at least one major SPA Booking software Responsible in maintaining a high standard of cleanliness and presentation

Desirable Qualities (although not necessary as training can be provided):

- Knowledge of Elemis product range

- Crystal Clear Microdermabrasion

Job Type: Full-time

Pay: From 12.50 per hour

Expected hours: 30 - 40 per week

Additional pay:

Commission pay Tips
Benefits:

Company pension Discounted or free food Employee discount Store discount
Schedule:

8 hour shift
Application question(s):

Do you share our values? It is required to complete a cover letter or you will not be considered for the role! Please confirm that you understand that the role requires work on most weekends!
Experience:

receptionist: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person