Job Description

Job role:

Support Worker

Service:

Park Drive

Hours per week - 36

hours per week

Salary:

12.61 per hour

Location

: Whitby, Ellesmere Port, Cheshire

A Day in the Life of a Learning Disability Support Worker

As a Learning Disability Support Worker, no two days are alike much like the diverse individuals we support. Our approach revolves around personcentered planning, tailoring our services to suit the distinct requirements of each person we support. We are deeply committed to working towards positive outcomes for every individual, celebrating even the smallest milestones on their journey to personal growth. As a Support Worker, you'll be equipped with comprehensive training to provide a wide range of assistance, including personal care, behavioural support, fostering independence and confidence, and nurturing positive relationships through effective communication.



A full UK driving licence is essential for this role. As part of your duties, you will be responsible for transporting residents in their disabilityadapted vehicles to appointments, social outings, and other activities. Safe and compassionate driving is a key part of delivering highquality care and support, making this a vital aspect of the position.

Who we're looking for:

People who share and support our vision and values:


Supporting rights, needs, choices & dreams.


Seeing the possibility to make a difference in all that we do.


Being financially responsible and economically sustainable.


Embracing new technology and innovation.


Appreciating every colleague's contribution.

Employee Benefits

As a charity, we do what we can to show our teams that we value them and the lifechanging work they do, so we offer the following:

Welcome bonus

you'll receive 500 as a warm welcome to the team

Access to training and development

, both in house and accredited courses, where we will pay for your qualification and on completion of level 2 or above we will reward you with 150 bonus (as well as 50 for passing care certificate)

Access to wecare;

offering health and wellbeing support including 24/7 access to GP

Blue Light Card -

we'll cover the cost of your card

Access to discount schemes;

including discounted childcare, shopping and access to a range of online training courses

Night Enhancement

all hours worked between 8pm and 8am will carry an additional 1 per hour enhancement. This will be applied whether it is regular contracted hours, bank hours or overtime.

Free Meals

available to all staff who are working 12hour shifts, to help you keep your energy levels up and provide a hot or cold meal should you want it.

Refer a Friend 200

if you refer a friend to come and work for WCL and they are successful, you will receive a 200 bonus.

Christmas Enhancement (Double Time)

allocated Christmas hours worked will be rewarded with doubletime pay.

Ongoing investment in new technology

including care plan and rota apps, with full training provided!

Shifts available across a range of services;

made available through our online rota system. This could be same day shifts or in the future. Book shifts that fit with your availability, days, nights, weekdays, weeknights, weekends. A range of shifts available, from 3 hour shifts up to 12 hours and sleep in shifts

Get Paid As You Earn

With FlexEarn, you don't have to wait for payday. WCL gives you access to a portion of your earnings as soon as you've worked the hours. It's a great way to stay on top of your finances, cover unexpected costs, or just have a bit more flexibility with your money.

Job Title:

Support Worker

Responsible to:

Service Manager

Responsible for:

The People We Support

Our Values

Supporting rights, needs, choices and dreams


Seeing the possibility to make a difference in all that we do


Being financially responsible and economically sustainable


Embracing new technology and innovation


Appreciating every colleague's contribution

Job Summary

To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.

Key Responsibilities

Colleagues

Mentor new colleagues during induction to support high-quality care delivery


Participate in supervision, observation and appraisal processes


Provide effective communication including accurate written reports

Business

Follow WCL financial procedures


Act in line with the organisation's environmental and sustainability principles

The People We Support

Help maintain a caring environment aligned with best practice, guidance and legislative requirements


Contribute to clear and effective communication with all stakeholders


Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)


Seek and share the views and preferences of the people we support


Promote high levels of satisfaction among people we support, families, colleagues and commissioners


Support the Service Manager with complaints and concerns following WCL policy


Maintain positive relationships with families, the community, and external partners


Understand and implement safeguarding procedures

Safeguarding

Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training


Recognise and report safeguarding concerns appropriately

Health and Safety

As an employee, you must:


Take reasonable care of your own and others' health and safety


Cooperate with the employer to ensure compliance with legislation


Avoid misuse of equipment or systems provided for safety


Support the Service Manager in maintaining a safe environment

Data Protection

Respect confidentiality in line with the Data Protection Act 2018 and ISO27001


Use and share information only with authorised people and for authorised purposes


This job description is not exhaustive and may be amended to meet service needs.

Person Specification

Qualifications

Desirable:


A recognised health or social care qualification


Additional relevant training or qualifications

Experience

Essential:


Evidence of wanting to professionally develop


Willingness and ability to learn



Desirable:


Experience supporting people with disabilities, older people, dementia or mental health needs


Experience working as part of a team

Technical Skills

Essential:


Ability to handle basic numerical data, including simple financial information


Ability to use Microsoft Office (Word and Outlook)



Desirable:


Ability to use WCL transport or own transport when required

Personal Qualities

Essential:


Understanding of fairness and valuing diversity


Understanding of safeguarding vulnerable adults and the ability to recognise concerns


Ability to work positively and flexibly as part of a team


Positive values relating to disability, older people, dementia and mental health


Understanding of WCL's key statements and how to demonstrate them


Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs


Good verbal and written communication skills


Ability to listen sensitively


Strong interpersonal skills


Ability to develop and maintain positive relationships with others



Desirable:


Ability to plan, organise and prioritise tasks


Understanding of positive, person-centred support planning

Ready to Change Lives? Apply Now!

If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our prescreening stage, a member of our friendly team will be in touch to guide you through the next steps!

More About We Change Lives

We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community based services.