Job Description

Applications are invited for the role of Daytime Responder within the Wellbeing Team in Student Services. The post holder will provide specialist, responsive support to students studying at the University of St Andrews, who present with a range of issues relating to their student experience. You will provide support to students experiencing mental health difficulties, complex disabilities, extenuating personal circumstances and, at times, presenting in crisis. You will do this primarily through providing immediate crisis support for students presenting with urgent wellbeing needs, making internal and external referrals, advising on University policy, supporting physical and mental health, signposting wellbeing activities and recommending appropriate academic adjustments. You will co-ordinate appropriate support within the University and utilise external and statutory supports. Full support and supervision will be provided, including supervision of the records created by the Adviser.



You will be an excellent communicator, and you will have experience of supporting various cohorts of people in tertiary education with a range of difficulties. You will be responsible for appropriately assessing, providing expert and professional advice and appropriately referring to colleagues internally and agencies external to Student Services. The ability to work flexibly and as part of a multi-disciplinary team is essential.



An ability to remain calm under pressure, work in a fast-paced environment and to prioritise work is vital. The successful candidate will be joining a dynamic, forward-thinking service, working alongside highly qualified, experienced and motivated colleagues.

Employees of the University have access to a wide range of staff benefits including:

Annual leave of 34 days, plus 5 public holidays Membership of the USS Pension Scheme with generous employer contributions A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies Staff discount scheme for local and national goods and services Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme

Further information and informal enquiries may be directed to Rebecca Hyndman, Assistant Director - Wellbeing by email: rh260@st-andrews.ac.uk, or by phone: 01334 462020.



Applications are particularly welcome from people from Black, Asian and Minority Ethnic (BAME)



Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ Disabled and Neurodiverse staff and supporting networks including the Staff BAME Network; Staff with Disabilities or Neurodiversity Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. Full details available online: https://www.st-andrews.ac.uk/hr/edi/



This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk.

Closing Date: 1 December 2025 at 9am

Interview Date: 8 December 2025

Please quote ref: AD2539DD

Student Services



Salary: 38,784 - 46,049 per annum



Start Date: 14 January 2026

School/Unit:

Student Services

Posted:

11/11/2025

Closing date:

01/12/2025

Closing time:

09:00