Job Description

We're excited to announce an opportunity for a DBS Administrator to join our small but mighty team! You'll play a crucial role in ensuring the smooth and compliant processing of Disclosure and Barring Service (DBS) checks for our employees, volunteers at Mencap, and external customers.
This is a part time, permanent position with flexible working options. The role requires you to work 25 hours per week, Monday - Friday, you can choose to work from home or from our Peterborough office, with weekly office visits. During your first month of training, you'll be expected to come in twice a week.
You'll be working closely with one other team member. Here are some of the key responsibilities:

• Administer and manage DBS checks for new and existing staff, volunteers, and external customers.
• Ensure compliance with all relevant policies, regulations, and guidelines.
• Maintain accurate and up-to-date records of DBS results, ensuring confidentiality and data protection.
• Communicate with applicants and stakeholders about DBS check statuses and required actions via emails and phone calls.
• Respond to queries and provide guidance on the DBS process.
• Support internal and external audits by providing data and presenting evidence.
• Assist with managing DBS-related documentation and archiving.
• Liaise with the DBS or third-party providers for escalated DBS matters.

*This is not an exhaustive list of the role and its requirements, please look at the full job description for further information.
The successful candidates ideally will have experience working within a customer service environment and using a range of systems. If you're proactive, detail-oriented, and passionate about compliance and safeguarding, we'd love to hear from you! While DBS knowledge is ideal but not mandatory. Apply today to join our team!
This vacancy closes on Sunday 4th January, with interviews to be held soon after.
Here at Mencap we operate a blinded recruitment process for a lot of our roles, please ensure you apply with a full application and covering statement.
JOB ID: 35179
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.

Skills Required