Job Description

Existing Dwellings (DEA) Technical Advisor - Lutterworth (3+ days in office)

Salary:

27,000 - 28,000 (DOE)

Hours:

Mon-Fri 9am-5pm | Permanent | Immediate Start

Join the UK's leading provider of energy assessor training and accreditation at Elmhurst Energy!
We are seeking two motivated Technical Advisors to join our DEA Audit & Support team in Wakefield. As a DEA Technical Advisor, you will deliver expert technical guidance to domestic energy assessors and trainees, supporting them via phone and email and performing audit responsibilities to ensure industry-leading service.

You'll be responsible for:

Providing responsive, high quality technical support (verbal & written) Handling audit queries and delivering solutions Fostering strong member relationships, promoting Elmhurst's independent expertise Collaborating as part of a driven, friendly office-based team (minimum 3 days/week)

What do we look for?

Level 3 qualification in Domestic Energy Assessment (DEA) Excellent customer service orientation Attention to detail and ability to perform basic calculations Strong communication skills in writing and speaking IT-proficient and comfortable in a busy technical environment Integrity, impartiality, problem-solving Able to work well as part of a team

Desirable (but not essential):

Experience in the built environment, property, or energy industry Phone-based technical or customer support experience Interest in sustainable buildings or renewable energy

Benefits:

Pension, wellbeing programme, career development, and more
Job Types: Full-time, Permanent

Pay: 27,000.00-28,000.00 per year

Application question(s):

Do you have RTW in the UK? Do you require a visa? if so, please specify what type of visa you hold. Can you provide high-quality customer support in a fast-paced, busy environment? Are you comfortable using IT systems as a key part of your daily work? Do you have good attention to detail and the ability to perform technical calculations? (must) Have you provided phone-based technical or customer support before? Do you hold a recognised qualification within the energy industry (DEA, RA, NDEA or OCDEA)? Please specify. (Must) Do you have experience working in the built environment or energy sector? (M) Are you able to work from the Lutterworth office at least 3 days per week? (must) Are you interested in renewable energies and/or sustainable building practices? (M)
Work Location: Hybrid remote in Lutterworth LE17 4HB