Job Description

Existing Dwellings (DEA) Technical Advisor - Wakefield (3+ days in office)

Salary:

27,000 - 28,000 (DOE)

Hours:

Mon-Fri 9am-5pm | Permanent | Immediate Start

Join the UK's leading provider of energy assessor training and accreditation at Elmhurst Energy!
We are seeking two motivated Technical Advisors to join our DEA Audit & Support team in Wakefield. As a DEA Technical Advisor, you will deliver expert technical guidance to domestic energy assessors and trainees, supporting them via phone and email and performing audit responsibilities to ensure industry-leading service.

You'll be responsible for:

Providing responsive, high quality technical support (verbal & written) Handling audit queries and delivering solutions Fostering strong member relationships, promoting Elmhurst's independent expertise Collaborating as part of a driven, friendly office-based team (minimum 3 days/week)

What do we look for?

Level 3 qualification in Domestic Energy Assessment (DEA) Excellent customer service orientation Attention to detail and ability to perform basic calculations Strong communication skills in writing and speaking IT-proficient and comfortable in a busy technical environment Integrity, impartiality, problem-solving Able to work well as part of a team

Desirable (but not essential):

Experience in the built environment, property, or energy industry Phone-based technical or customer support experience Interest in sustainable buildings or renewable energy

Benefits:

Pension, wellbeing programme, career development, and more
Job Types: Full-time, Permanent

Pay: 27,000.00-28,000.00 per year

Application question(s):

Do you have RTW in the UK? Do you require a visa? if so, please specify what type of visa you hold. Are you able to work from the Wakefield office at least 3 days per week? (must) Can you provide high-quality customer support in a fast-paced, busy environment? Are you comfortable using IT systems as a key part of your daily work? Do you have good attention to detail and the ability to perform technical calculations? (must) Have you provided phone-based technical or customer support before? Are you interested in renewable energies and/or sustainable building practices? Do you hold a recognised qualification within the energy industry (DEA, RA, NDEA or OCDEA)? Please specify. (Must) Do you have experience working in the built environment or energy sector? (M)
Work Location: Hybrid remote in Wakefield WF4 2LT