Job Description

Overview

We are seeking a dedicated and proactive Dealer Support Specialist to join our team for maternity cover on 12 months. The top priority of the Dealer Support team, is the delivery of outstanding service to our Dealers. The primary function of this role is to administer the order processing, financing and machine delivery for McCloskey International group products.

Salary:

Dependant on Experience

Responsibilities

Create and manage customer quotes, sales orders, and transport documentation using CPQ and ERP systems (Epicor). Ensure order accuracy by understanding production processes and resolving discrepancies. Communicate order updates across internal teams including Sales, Transport, and Operations. Provide cross-functional support across Internal Sales and Transport functions. Maintain compliance with audit requirements and company standards. Monitor and report on sales orders and processes. Uphold a professional image and ensure strong internal communication.

Experience

Proven industry experience with excellent customer service skills and focus. Must be excellent in MS Office (specifically Excel) with Invoicing experience. Outstanding communication (oral/written) skills required including vertically and horizontally. Be able to work in a fast-paced environment and have a positive "can do" attitude. Self motivated and a confident decision maker with ability to apply solutions. Ability to manage and co-ordinate changing priorities and have high standards of multi-tasking. Knowledge of transportation logistics (ex. 3PLs, NAFTA, domestic/international customs procedures).
If you are passionate about helping others and eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity as a Dealer Support Specialist.

We are an Equal opportunities employer.

Job Types: Full-time, Temporary
Contract length: 12 months

Benefits:

Company events Company pension Employee discount Free parking Gym membership On-site parking Referral programme
Work authorisation:

United Kingdom (required)
Work Location: In person