Job Description

First Response Finance are the Number 1 vehicle finance company and A SUNDAY TIMES TOP 100 EMPLOYER! AND we're proud of it! You've only got to have a look at our customer and employee reviews to see how important our people are, and we take their happiness, health, and work-life balance very seriously.
Pay and Benefits:

• A starting salary of 27,955 along with an annual company bonus scheme
• Hybrid working available
• And many more!

Working Hours:

• Monday to Friday: 09:00 - 17:30
• 1 in 4 Saturdays: 10:00 - 16:00 - Paid at time and a half or the option to take this as a day in lieu (subject to availability)

What will you be doing?

• Managing a geographical territory of dealer partners with the view of supporting the wider dealer direct goal of achieving 1,500 proposing dealers per month.
• Selling First Response and building relationships with dealers (predominantly via phone with the addition of WhatsApp) to win business for FRF.
• Visiting your dealers in person once per quarter.
• Working closely with all other areas of the business. In particular:
• The Marketing team, who you will work alongside to prospect dealers.
• The Underwriting teams to feedback on our product.
• Commit to feeding back market intelligence into the business and ensuring we take appropriate action to ensure we remain relevant in our market.
• Endeavour to ensure our dealer partners observe the correct standards of market conduct and treat our mutual customers fairly.
• Deliver a high level of customer service to both our dealer partners and customers on outbound and inbound communications.

What skills are we looking for in you?

• Someone who is highly motivated and self starting with a strong desire for results.
• An active listener and effective communicator via all means presented to you.
• Able to build strong business relationships with a variety of different personality types with a focus on quality service.
• Can identify and deal with any conflicts positively and objectively.
• Being up to date with market intelligence and utilising this knowledge to better improve service and product offering.
• The ability to sell First Response Finance with excellent knowledge of our product offering and service.

To apply for this role you must:

• Have previous phone-based experience (e.g., customer service, sales, or outbound calling)
• Have the full right to work in the UK.
• Hold a full UK driving license and access to a vehicle (with the ability to claim back mileage).

Skills Required