Job Description

Job Introduction

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This is an exciting opportunity to join an established team in the position of Debt Manager - Sundry Debt. A new post has been created for a period of 12 to 15 months whilst a project to replace financials system is undertaken. The post holder may also be involved in this replacement project.


The Corporate Debt Team is responsible for the issue and collection of sundry debts for all council directorates, liaising extensively with debtors to secure prompt payment, resolve disputes and provide assistance where debtors are in financial difficulties.


The Debt Manager will be responsible for managing the team's business as usual operations. They will undertake performance management to ensure duties are undertaken in accordance with service and financial procedures to maximise income and provide an effective and efficient service to debtors.


The post includes line management responsibilities so successful candidates must be committed to supporting and developing staff whilst also able to adhere to absence management, capability and disciplinary procedures when necessary.


The post will also be responsible for the more complex casework of the team, including the identification, escalation and preparation of debts for legal proceedings, working alongside the council's legal officers and attending court to represent the council.


Interested candidates must have experience of debt recovery along with excellent negotiation skills and the ability to communicate appropriately with a wide range of stakeholders. They should be able to critically review working practices and work alongside colleagues to implement change where required.

For an informal discussion please contact Keeley Wyatt

at keeley.wyatt

@royalgreenwich.gov.uk

or 0208 921 2868

Diversity Statement:

Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close:

All vacancies close at midnight unless otherwise stated.

Early Advert Close:

Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

How Applications are Scored:

Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary:

Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values:

Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Salary

PO3 - 45,750 to 49,056

Frequency

Annual

Job Reference

royalgreenwich/TP/1795/281

Contract Type

Fixed-term

Closing Date

09 December, 2025

Job Category

Revenue / Benefits

Business Unit

Resources

Location

Woolwich Centre, United Kingdom

Level of Disclosure and Barring Service, DBS, check required

No DBS *

Posted on

28 August, 2025