Job Description

Debt Recoveries Administrator

At ENGIE, we're on a mission to accelerate the transition towards a carbon-neutral world. As a Collections & Recoveries Administrator, you'll play a crucial role in managing our financial health, ensuring we can continue our important work in sustainable energy solutions. Join us in making a real impact on the future of our planet while developing your career in a dynamic, purpose-driven environment.

What you will do

Manage accounts through our internal debt recovery process

Contact customers to collect payments and negotiate payment plans

Liaise with internal and external stakeholders to reduce aged debt

Actively manage allocated tickets and maintain data accuracy

Handle the write-off process in line with delegated levels of authority

Prepare legal packs and manage customers in insolvency and dissolution's

Support the disconnections team with ticketing and telephony assistance

What you will bring to the role

Proficient in Microsoft Office with strong organizational skills

Ability to produce accurate work under tight deadlines in a fast paced environment

Skilled in verbal reasoning and managing conflicting priorities

Capable of handling difficult customer interactions professionally

A team player who can work effectively with colleagues at all levels

Knowledgeable about the legal claims process/experienced in legal practice, insolvency administration, or debt recovery in a similar industry would be desirable

Familiar with the energy industry is desirable

GCSE or equivalent qualification specifically in Maths in English

Job Based In

Hybrid working arrangement assigned to our Leeds office

What We Offer

Competitive salary and career progression opportunities

Diverse and stimulating work in the exciting field of energy transition

Friendly and inclusive work environment that values your contributions

Flexibility to maintain a healthy work-life balance

Comprehensive training and development programs to enhance your skills

Opportunity to work on cutting-edge projects in sustainable energy

Collaborative team culture that encourages innovation and creativity

Employee wellness programs and health benefits

Chance to contribute to meaningful environmental and social impact

Why We Care

At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century!

ENGIE is an equal opportunity employer committed to creating an inclusive work environment. We welcome applications from all qualified individuals, regardless of their race, color, religion, sex, national origin, age, disability, or any other protected characteristic. If you require any accommodations to assist you in the application or interview process, please let us know.

Business Unit:

GEMS

Division:

GEMS - BP UK SUPPLY

Legal Entity:

ENGIE POWER LIMITED

Professional Experience:

Skilled ( >3 experience <15 years)

Education Level:

Other
Why this matters to us


Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.