We are looking for a Debt Recovery Assistant to be based in our head office in
Leighton Buzzard
. You will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy.
Main Activities
Chase overdue invoices by telephone, text, email & letter within agreed timescales
Maintain accurate and detailed records of all chasing activity
Ensure pre-legal correspondence issued
Maintain a positive working relationship with branches
Advise branches on procedure & process where and when appropriate
Communicate effectively with all levels and departments within the company
Support other members of the Debt Recovery team if required to ensure all daily Debt Recovery functions are carried out should staff be on holiday/sick leave
Answer internal/external queries in an effective and timely manner
Undertaking any other duties which may be requested by the Line Manager
Additional Activities
Issuing County Court Claims
Liaising with the Court and Court Mediators
Liaising with the relevant individuals in regards to disputed claims
Preparation of Witness Statements on behalf of the company
Communicating with Defendants
Preparing Court Orders when required
Liaising with Group Legal and Counsel
Follow up communication post Judgment
Forwarding cases to Enforcement
Post Enforcement liaison and updating systems
Skills Required
Tenacity and enthusiasm
Excellent communication skills at all levels
Good keyboard skills and competence of Word, Excel and Outlook
High standard of numeracy, accuracy with attention to detail
A team player with a flexible approach and a willingness to learn
Outgoing and confident personality who is able to operate at all levels
A self-starter who is pro-active and can set and achieve goals
Strong organisational & time management skills
Looking for continuous improvement of best practices in order to positively impact business results
Ability to recognise potential risks to the Company that should be escalated
To view the benefits included please click here
Connells Group UK
is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
CF00671
Job Reference: CF00671
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