Job Description

Job Summary

Salary:

Basic 25,000-30,000, with OTE of 35,000-40,000 (uncapped)

Location:

Hybrid or remote options available

We are seeking a highly organised and motivated Delegate Sales Executive to join our dynamic events team. The ideal candidate will have great business development, communication and customer service skills. You will be part of the Commercial Team, with responsibility for selling conference delegate places to public and private sector professionals across the UK and beyond. You will play a pivotal role in driving business growth by identifying new leads, managing inbound and outbound outreach efforts, and ensuring the commercial success of our events.

The Knowledge Exchange Group produces timely conferences, public policy briefings, interactive workshops and practical training across 3 brands

- Westminsterinsight.com, policyinsight.wales and holyroodinsight.com

Responsibilities

Conduct outbound calls to prospective conference delegates. Manage incoming conference sales from initial enquiries through to booking and payment. Research and identify potential leads using various tools (e.g., LinkedIn, 'basket abandonments', e-mail outreach, CRM, industry reports, past attendees). Present and explain the benefits of attending the conferences to potential clients in a clear and compelling manner. Work collaboratively to prepare sales materials and to create effective outbound e-mail content. Maintain accurate records of customer interactions and sales activities in our CRM system. Handle administrative tasks such as processing payments and inputting bookings on the system. Collaborate with the wider sales team to develop lead nurturing strategies and increase conversion rates. Monitor and analyse the effectiveness of lead generation campaigns, reporting on key metrics and performance. Stay updated on industry trends, competitor activities and customer needs. Develop and maintain strong, long-lasting relationships with clients by understanding their business goals and needs.

Experience

Strong commercial skills. Ability to build rapport and establish trust with potential customers. Good written and verbal communication skills and telephone manner. Good attention to detail. Strong time management skills and the ability to prioritise tasks effectively. Proficient in MS Office and CRM systems. Excellent interpersonal skills and a customer-centric attitude. Self-motivated and results-driven with the ability to work independently and within a team. High level of integrity and professionalism.
The right candidate will have a background in sales, a good attitude and a desire to learn and develop within the role.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Company events Company pension Sick pay Work from home
Experience:

Sales: 1 year (required)
Work Location: Hybrid remote in London SE1

Reference ID: KEG Dele Sales
Expected start date: 03/11/2025