Job Description

Job Profile - Delegated Authority Auditor

Reporting to:

Delegated Authority Audit Manager

Department:

Delegated Authority Governance and Technical Oversight

Location:

London or Birmingham (Hybrid) - 2 days in the office and regular travel for audits within the UK and Ireland

About the role

We're looking for a motivated and detail-oriented Delegated Authority Auditor to join our Delegated Authority Audit team.



As part of a newly established team, this is a fantastic opportunity to get involved in the development of a high-quality delegated audit framework and make a meaningful impact in ensuring compliance and good governance across our network of coverholders and third-party administrators.

What your day will look like:

As a Delegated Authority Auditor you will be responsible for planning, conducting, and reporting on audits of delegated authority arrangements, ensuring adherence with contractual terms, regulatory requirements and company standards, supporting a robust governance and oversight culture.





Key tasks include:


Planning and preparation of audit fieldwork, including drafting audit scopes. Conducting end-to-end audits of coverholders and third-party administrator's operations and governance functions. Completing sales, underwriting, claims and complaints file reviews including call listening to assess customer journey and outcomes. Evaluating governance, controls, adherence to contractual agreements, and regulatory requirements. Ensuring audits are managed and conducted in a competent, thorough and professional manner. Producing clear, concise and timely audit reports, including risk ratings and communication of practical remediation actions. Escalating material risks or breaches to senior management and relevant stakeholders in a timely manner. Developing strong working relationships with internal stakeholders and external partners. Supporting internal stakeholders and external partners on best practices and continuous improvement opportunities. Maintaining a rolling audit schedule based on risk appetite, partner performance, and audit history. Reporting into partner performance reviews and governance forums with audit insights. Tracking and reporting upon the implementation of audit requirements to ensure timely resolution of identified issues. Maintaining the audit finding tracking system to ensure monitoring and insights into trends, risks and overall audit findings. Remaining up to date with regulatory requirements and emerging topics.

Experience and Person Specification

Background within the insurance industry. 3+ years of experience working within delegated authority, audit, governance oversight, compliance monitoring, quality assurance or a related field. Understanding of coverholder and third-party administrator oversight and control requirements. Working knowledge of UK and EU regulatory requirements. Strong written and verbal communication skills. Well-organised with good attention to detail. Ability to travel for audits within the UK and Ireland. Professional qualifications such as CII are desirable.

What you'll receive from us:

A chance to grow within a newly established and high-impact team. Supportive environment focused on learning and development. Exposure to a broad range of delegated audit activities and stakeholders.




Our benefits are designed to support and add value, offering recognition for your work and fair reward.



We offer a range of benefits including hybrid working, life insurance, private medical cover and volunteering days.