Job Description

Cafe and Deli Manager - The Bedford Cheese Company at The Barn

Hours: 35 per week (including weekends)

Location: The Barn, Bedford

Reports to: Owner / Director

About Us

The Bedford Cheese Company is a proudly independent deli and cafe, celebrating the finest British and European cheeses alongside a range of artisan foods. We're passionate about great produce, friendly service, and creating a welcoming experience for every customer.

About the Role

We're looking for an enthusiastic and experienced Deli and Cafe Manager to lead our team and ensure the smooth day-to-day running of the delI and cafe. This is a hands-on role, perfect for someone who loves good food, thrives in a busy retail or hospitality environment, and takes pride in excellent customer service.

Key Responsibilities

Staff Management: Recruit, train, and motivate a small team to deliver exceptional service. Customer Experience: Work on the deli counter, ensuring every customer enjoys a warm, knowledgeable, and efficient service. Order Fulfilment: Oversee customer and wholesale orders, ensuring they are prepared and dispatched accurately and on time. Shift Organisation: Create and manage weekly rotas to ensure appropriate staffing levels. Administration: Handle emails, place supplier orders, maintain records, and support general office tasks. Shop Operations: Open and close the shop, manage cashing up, and maintain high presentation and hygiene standards throughout. Stock & Suppliers: Monitor stock levels, place and receive deliveries, and help maintain supplier relationships.
Requirements

Previous experience in deli retail or hospitality management is essential. Strong organisational and communication skills. A proactive, hands-on approach and positive attitude. Ability to manage and motivate a small team effectively. Basic computer and admin skills (email, spreadsheets, ordering systems). A genuine love of cheese and good food is essential!
Benefit

Staff discounts on our delicious cheeses and deli products. Supportive and friendly working environment. Opportunities to learn more about artisan cheeses and food retail management. Free on shift meal
Job Types: Full-time, Part-time, Permanent

Pay: From 14.50 per hour

Expected hours: 30 - 37.5 per week

Benefits:

Casual dress Employee discount Free parking On-site parking Store discount
Work Location: In person