Job Description

We are looking for a Sales Person with Delivery Driver experience for a futt time job opportunity (temp to perm after 12 week induction period)

Reports to: Transport & Operations Manager

Department: Operations

Location: Barking (London-based routes)

Working Hours: 12:00 - 20:00, Monday to Friday

For insurance reasons min age 25 max points 3

Role Purpose

To operate NIC Ice's electric van delivery service in London, providing exceptional customer service while efficiently managing deliveries, van stock, and on-site sales. The role combines driving, delivery, and sales skills to promote and grow our London van route operation as a mobile extension of our business.

Key Responsibilities:

Delivery Operations

Complete 5 pre-planned London delivery routes daily, ensuring punctual and accurate deliveries to customers.

Load, unload, and handle products carefully to maintain product integrity.

Follow all traffic, parking, and delivery regulations, including awareness of red routes and congestion areas.

Maintain accurate delivery records, receipts, and route documentation.

Sales & Customer Engagement

Actively promote and upsell products to existing and potential customers on delivery routes.

Maintain strong product knowledge (toppings, sauces, and other key items sold from the van).

Handle payments securely via mobile POS or payment links, providing receipts and following company payment protocols.

Build and maintain strong customer relationships to increase repeat business and expand the London customer base.

Vehicle & Equipment Care

Operate the company's electric van (e.g., Fiat E-Ducato / Maxus E-Deliver 9) responsibly and efficiently.

Ensure the van is kept clean, tidy, and well-presented at all times, including internal racking and equipment.

Carry out daily vehicle checks (battery charge, fluids, tyre pressure, lights, etc.) and report issues immediately.

Coordinate with operations for van servicing, wrap maintenance, and technical equipment (e.g., iPad setup, POS device).

Stock & Replenishment

Manage van stock levels in line with pre-defined product lists and replenishment processes.

Use the designated warehouse cage system for storage and restocking.

Accurately record all stock movements and report discrepancies to the warehouse or transport manager.

Compliance & Safety

Adhere to all Health & Safety, Food Safety, and site-specific compliance requirements.

Follow company training in manual handling, defensive driving, and emergency procedures.

Maintain valid driving licence and any required certifications (e.g., electric vehicle familiarisation).

Skills & Experience Required

Essential:

Full UK driving licence with clean record.

Proven experience in delivery driving (urban/multi-drop preferred).

Strong customer service and communication skills.

Experience in sales or upselling (retail, food service, or similar environment).

Ability to work independently and manage time effectively.

Desirable:

Experience with electric vehicles.

Familiarity with London routes, congestion zones, and parking regulations.

Basic IT literacy (iPad/POS usage, route navigation apps).

Food handling experience or certification.

Training Provided

Product knowledge and pricing structure.

Health & Safety and Food Safety.

Customer service and upselling techniques.

Navigation and route optimisation (NAV training).

Use of mobile POS and payment systems.

Key Attributes

Professional, courteous, and reliable.

Self-motivated with a proactive, sales-driven mindset.

Attention to detail and pride in vehicle presentation.

Team player able to collaborate with operations, sales, and marketing teams.

Salary & Benefits

Competitive hourly rate + commission on sales.

Electric vehicle (fully equipped and branded).

Uniform and training provided.

Opportunities for career progression within a growing sales and logistics team.

Job Type: Full-time

Pay: 16.00 per hour

Expected hours: No less than 40 per week

Benefits:

On-site parking
Application question(s):

For insurance purposes are you over 25 years with less than 3 points and have a full UK licence? Are you able to reliably commute to IG11 and can you work Midday to 8pm shifts? Do you have proven sales and delivery driving experience?
Work Location: In person