Active Plumbing Supplies Wellington is situated on the Ryelands Business Park in Wellington, we are a fast past business and we are looking for someone to join our growing team who is keen to learn all aspects of the business, as this is a split role your time will be spent in the delivery vehicle as well as general warehouse duties and supporting on the trade counter. Full training will be provided and career progression is also available.
No 2 days are the same, we deliver locally and far afield within the UK, we have to be flexible for our customers, one day you could be delivering 3-4 drops pre-loaded and on other days you could be doing lots of local deliveries with returns to branch to load each time. Our customers range from remote elderly retail to large construction sites so delivery addresses are not always available, deviating from a sat nav is to be expected!
Candidates would need to consider this role carefully, we are an extremely busy and well-known supplier in the local area and therefore customer service, time keeping and punctuality are key attributes to be a successful candidate. Basic plumbing knowledge is desirable but not essential.
This is a physically demanding job, lots of our products are heavy and bulky and although we have all the correct handling equipment such as ramps and pump trucks etc sometimes this can't be done and elbow grease is required. All deliveries are kerbside only unless you are confident in offering further assistance.
Role & Responsibilities
Delivering orders to site and residential addresses on a daily basis
Collecting items to be returned ensuring you have the correct paperwork
Handling and checking goods on and off the van
Assist in loading the vans each day for the next day deliveries
Maintaining high levels of customer service at all times
Ensuring the vehicles are kept clean inside and tidy inside and out
Ensuring all general maintenance checks are carried out on a weekly basis
Oil / water / tyres / screen wash
Reporting any damages immediately
Reporting all faults and service intervals as soon as they are indicated
Supporting the warehouse and trade counter function as and when required
Serving, quoting, and dealing with customers on a daily basis
Ensuring telephone calls are answered quickly
Ordering stock using a 'Stock Order Report'
Picking orders accurately
Checking and putting away incoming stock
Assisting with loading delivery vans as required
Maintaining high levels of customer service at all times
Working as part of a team to build branch sales and profit
Reporting to Branch Manager
Requirements
Full UK Driving Licence with a maximum of 6 penalty points
Previous experience driving large 3.5 Tonne vehicles
Previous experience with handling equipment such as ratchet straps, pump and sack trucks
Basic Map skills
Customer service experience in a retail environment
Hours & Pay
Monday to Friday 7.30am to 5pm with 1 hour for lunch, Saturday 8am to 12pm on a rotational basis of 1 in 3 Saturdays.
Annual Salary depending on experience is 27,500 to 30,000
Job Type: Full-time
Benefits:
Company events
Company pension
Employee discount
On-site parking
Job Type: Full-time
Pay: 27,500.00-30,000.00 per year
Benefits:
Company events
Company pension
Employee discount
On-site parking
Work Location: In person
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