Job Description

Summary
Reporting Line: Head of Portfolio, Controls and Profession
Contract type: Permanent
Grade: 3A
Location: Wood Street, London
Closing Date: 14/10/2025
What to expect
The DMO Team Leader is accountable for providing the services that are defined in the DMO Services Catalogue and for providing 1st line assurance. The DMO Team Leader will act as the 'eyes and ears' of both the Delivery Director and the Head of Portfolio Controls, ensuring that project controls and standards are being correctly applied in their assigned delivery area. The DMO Team Leader will line manage and allocate DMO team resources, ensuring the provision of a high quality and professional DMO services to all programmes and projects according to both need and priority.
The DMO Team Leader responsible for actively identifying areas for improvement in the programme controls processes and procedures and for recommending changes to the Head of Portfolio Controls, as well as working with colleagues to implement any required changes. The DMO Team Leader is also expected to drive high performance and to foster a culture of inclusion and continuous improvement at all times.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave that increases with tenure

• Up to 18% on target bonus opportunity

• Generous pension contribution

• Life assurance

• Income protection after 12 months service

• Full support from our employee assistance programme and access to our employee benefits platform

• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you'll need to succeed

• Extensive experience of leading a PMO team in a medium to large organisation.

• Proven experience of delivering high quality PMO services to large and diverse portfolio of projects and programmes.

• Experienced people manager with proven experience collaborating with peers and senior managers.

• Experience of successfully apply a project controls framework

• Substantial experience in establishing successful, cross-functional, stakeholder relationships.

• Experience of project management and delivery in Waterfall and Agile environments.

• Strong understanding of strategic change.

• Extensive experience of risk management and opportunity exploitation.

• Strong knowledge of governance frameworks.

• Experience of business case development and linking programme outcomes to business case benefits.

• Strong understanding of Programme Change Control and Baseline Management.

• Strong experience of programme planning and schedule management.

• Strong experience of financial management and forecasting.

• Experience of resource and capacity management. Identifying skills gap and taking remedial actions.

• Demonstrable experience of providing programme assurance and upholding programme management standards.

About us
Post Office is a community staple. We're trusted. We're relatable. We're reliable. We're steeped in tradition. But we're on a journey of transformation. We're focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we've always been proud of - and we need fresh talent to help make it possible.
We're looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve - a purpose that guides us forward, no matter what. We're looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody's Business.

Skills Required