Job Description

Job Information


Date Opened


16/08/2025
Job Type


Contract
Work Experience


5+ years
Industry


Government & Public Sector
Salary


350 - 400 GBP per day
City


London Arena
Province


Greater London
Country


United Kingdom
Postal Code


E14

About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognized with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic.


Our solutions have positively impacted over

40 million UK citizens

, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more.

We specialize in

user-centred design

,

agile delivery

, and creating technology that truly makes a difference.

Role Summary

We're seeking an exceptional

Delivery Manager

who combines the

strategic vision of a Product Manager

, the

empathy of a User-Centred Design leader

, and the

delivery discipline of an experienced Agile practitioner

in the UK public sector.



You'll be at the heart of multidisciplinary teams, delivering complex, public-facing digital services. You will balance

policy requirements, user needs, technical constraints, and GDS service standards

while driving iterative delivery at pace.

Key Responsibilities

Agile Delivery Leadership

Lead delivery through all phases - Discovery, Alpha, Beta, and Live. Facilitate agile ceremonies (stand-ups, planning, retrospectives, reviews) to focus on value delivery and team wellbeing. Drive

iterative delivery

with quick feedback loops and lean problem-solving.

User-Centred & Product Thinking

Act as the bridge between

UCD

, product, and technical teams to ensure the user voicedrives design. Translate user research into actionable delivery priorities. Align delivery outcomes with product roadmaps, policy objectives, and GOV.UK service standards.

Stakeholder Engagement

Build trust with senior stakeholders across policy, operations, and technology. Communicate complex technical and delivery topics in clear, outcome-focused language. Proactively manage expectations and unblock decision-making.

Delivery Governance & Reporting

Oversee governance, reporting, and risk management for multiple teams or work streams. Prepare for

GDS service assessments

, spend approvals, and assurance boards. Collaborate with finance and commercial teams to align contracts and procurement.

Essential Skills & Experience

UCD/Product Background

- experience as a product manager, user researcher, or service designer before moving into delivery.

GDS/GOV.UK Expertise

- proven track record delivering in UK government departments.

Agile at Scale

- experience leading large, multi-team programs using Scrum, Kanban, or scaled agile frameworks.

Coaching & Mentoring

- proven ability to support junior DMs and foster high-performance teams. Excellent communication and stakeholder management skills. Resilience in

politically complex environments

.

Desirable Experience

Leading teams through GDS phases from Discovery to Live. Familiarity with tools such as Jira, Trello, Miro, Mural, and Confluence. Experience with cross-government platforms (e.g., One Login, Notify, Pay). Involvement in GDS service assessment preparation.

Why Join Us

Work on

high-impact, public-facing services

that improve lives. Be part of an

award-winning culture

that values innovation and delivery excellence. * Collaborate with

some of the best talent

in the public sector digital space.