Job Description

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.



Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Location: Icon 1, WA15 0AF

About the Role

As a Delivery Manager, you will be an integral part of our delivery function, responsible for ensuring the successful delivery of tech projects using a variety of methodologies with support from your line manager and wider team plus on the job learning. You will collaborate with cross-functional teams, fostering a culture of continuous improvement, innovation and customer satisfaction. If you are motivated, enthusiastic and eager to further your career in delivery management within an innovative and high performing technology project function, we want to hear from you!

Who are we looking for?

An experienced delivery manager who has supported security teams deliver projects and services within a similar sized organisation Knowledge and understanding of requirements gathering and stakeholder management Excellent stakeholder management skills and confidence to challenge others in an appropriate way

What will you be doing day-to-day?

Ensure the Security Backlog is maintained and reflects the long-term desire to reduce security risk and maintain regulatory compliance. Ensuring security projects and services are strongly interlinked with the other delivery roles. Own escalations and issues, working with teams up to SLT level ensure these are communicated effectively and addressed in a timely manner.

What you'll need:

Strong decisive character required. Ability to make decisions at team level and provide clear communication. Executes project plans using industry standard methodologies, although will need to be flexible in approach depending on the demands of the project. Analyse complex situations, understand trade-offs, and help relevant stakeholders make informed decisions Facilitate the generation of solutions, validating and prioritising before driving implementation Allocate resources effectively to ensure that the project has the necessary tools, equipment, and personnel. Monitor project timelines and adjust as needed to keep the project on track. Address issues and obstacles that arise during the project, finding solutions to keep the project moving forward. Maintain accurate project documentation, including project plans, status reports, and other relevant records. Identify opportunities for process improvement and implement best practices to enhance project management efficiency.

What we are looking for?

Project Management certifications (APM/Prince2/AgilePM/PSM) Experience within a retail ecommerce environment Experience in managing projects for cybersecurity Uses influencing and communication skills to guide and motivate stakeholders through complex challenges and projects Can see barriers, and goes for them rather than stops Anticipates problems based on previous learning Can guide others to find the correct solutions Not afraid of positive conflict, surfacing difficult issues to facilitate resolution Has tenacity and drive Hands on, not just there to facilitate - is committed to driving the resolution Proficiency in project management tools and software

What's in it for you?

Career Development

Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio.

Other Perks

Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to 1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our

Talent

team to discuss further.