Job Description

Description

Set the Standard--Lead Quality and Compliance for a Greener, Safer Jersey

Are you an experienced heating installer with a passion for quality and a deep understanding of Air Source Heat Pump (ASHP) systems? We're looking for a dedicated professional to lead and manage our Quality Assurance Scheme for heating system installations.

As our Quality Assurance Partner, you'll play a pivotal role in ensuring that all Heating installations meet the highest standards of safety, efficiency, and customer satisfaction. You'll oversee compliance, conduct audits, support installer training, and drive continuous improvement across our installation network.

Key Responsibilities

Lead the development and implementation of a robust QA framework for heating installations. Conduct on-site inspections and remote audits to ensure compliance with industry standards and internal guidelines. Provide technical support and mentoring to installation teams. Collaborate with product, training, and customer service teams to resolve issues and improve processes. Maintain up-to-date knowledge of regulations, CQS standards, and best practices in low-carbon heating.

Skills, Knowledge & Expertise

10 years+ experience in domestic heating installations, with a strong focus on ASHP systems. In-depth knowledge of building regulations, CQS standards, and heat pump technologies. Excellent attention to detail and a methodical approach to quality assurance. Strong communication and leadership skills. Relevant qualifications in a mechanical discipline would be beneficial

Job Benefits

At Jersey Electricity we provide a complete benefit package to ensure all elements of your wellbeing are supported. Financial benefits include free onsite parking, discounted electricity rates, discount within our Powerhouse shop, competitive above living wage salaries combined with an attractive pension.



Your physical and mental wellbeing are supported with subsidised onsite yoga, subsidised Active card membership, free weekly fruit, and onsite trained Mental Health First Aiders.



We are family-friendly, believe in life work blend and strive to give you everything you need to both love your job, do excellent work, and enjoy your free time with family and friends.

About Jersey Electricity

Jersey Electricity's purpose is to 'enable life's essentials' by providing the people of Jersey with secure, reliable, affordable, and sustainable electricity today and long into the future.

Jersey Electricity's Vision:

Jersey Electricity's vision is to "inspire a Zero-Carbon future" by being the energy partner of choice whilst working to six strategy pillars of that vision:

JE 6 strategic pillars:

1. Digital Enhancement and Innovation - over the next 3 years JE will continue to develop robust and scalable digital platforms, seeking innovation in smart enabled technology and to, where appropriate, commercialise its innovation.

2. Customer -to increase JE's customer experience maturity, to better understand customers' existing and future needs and wants, as well as provide exceptional service around its offers.

3. Energy Sourcing and Supply - prepare for a new supply contract, considering transitional requirements, to reduce cost and market risks for customers as well as considering the future role of offshore wind in the energy mix.

4. Future Proof the JE Business Model - continue delivering good operational performance across all businesses within the Group. Ensuring JE delivers infrastructure requirements for today, and in readiness for the future, whilst creating resource capability and capacity for CNR delivery.

5. Island-wide Electrification and Decarbonization - continue to develop new products in heat and mobility which support the CNR, customers in energy efficiency and facilitate the development of solar and offshore wind propositions with the Government of Jersey.

6. Great Employer - continue to recruit and develop talent, improve JE climate and engagement in becoming the employer of choice in and beyond Jersey.

We are an engaged and focused workforce, committed to ensuring we "keep the lights on" across the island and explore new ways of providing energy and related services to islanders. Working at Jersey Electricity means you are part of an inclusive team of nearly 400 diverse employees across a number of business sectors from the distribution of energy to Retail and Commercial services.



We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. All disabled applicants who meet the minimum criteria for the role as set out in the role profile will be guaranteed an interview.

Whatever your role with us, you will find the support you need to develop in a long-term career and work with many long-serving employees to help us achieve our vision.

Being an employee of Jersey Electricity, you will:Share in the success of ground-breaking projects to electrify the island; Be part of a highly skilled and developing workforce; Participate in company-wide wellbeing initiatives; Develop both professionally and personally in a supportive environment; Benefit from a competitive rewards and compensation package; Help us develop our engaged, diverse and innovative workforce;

What our employees say:

"The employees, and the support from colleagues who I work with on a day to day basis, are helpful and friendly making it an attractive place to work"
"Great team with a manager who understands outside life and flexibility when needed"
"Real sense of purpose to enable life's essentials in Jersey - and real ability to make a difference to support a low carbon world"
"I think JE is a great place to work with fantastic people, variety of career opportunities , lots of challenges and great values"
"It's a really good company to work for, highly recommended to anyone to join Jersey Electricity"
"It's a great team with some really kind people who will often go the extra mile. Also great to work somewhere that is so crucial to island life and knowing that if we do our jobs well it benefits everyone"