Job Description

Job Title: Delivery Station Supervisor

Location: London - Croydon
Type: Full-time | On-site | Shift-based
Industry: E-commerce / Logistics / Distribution

Who We Are

JINGDONG Logistics is China's leading technology-driven supply chain solutions and logistics services provider. With a mission of driving superior efficiency and sustainability for the global supply chain through technology, we are committed to becoming the world's most trusted supply chain infrastructure service provider. As part of our UK expansion, we are operating a network of strategically located delivery stations across London.

About the Role

We're hiring Delivery Station Supervisors across our London network to lead operations at the frontline of our last-mile delivery process. You will play a key role in ensuring that parcels move swiftly and accurately from our distribution network to our customers' doorsteps.

As a Supervisor, you'll manage shift teams of associates and delivery drivers, coordinate dispatch and inbound activity, monitor KPIs, and ensure safety, quality, and efficiency standards are met.

Key Responsibilities

Oversee day-to-day operations at your assigned delivery station Supervise and co-ordinate a team of associates and drivers during shifts Monitor station performance metrics (parcel volume, dispatch accuracy, failed deliveries) Ensure timely sorting, loading, and dispatch of parcels Support driver check-in, briefings, and daily route readiness Identify and resolve operational issues in real-time Maintain high safety standards and ensure compliance with H&S regulations Communicate with the central delivery operations team and escalate as needed Contribute to a positive team culture focused on efficiency and accountability
What We're Looking For

Experience in a logistics, warehouse, or delivery environment Previous team leadership or supervisory experience (shift/team leader level or above) Comfortable working in a fast-paced, time-critical setting Excellent organisational and communication skills Strong attention to detail and ability to problem-solve under pressure Flexibility to work shift patterns (morning, late, weekend rotation)
Desirable (but not essential)

Knowledge of last-mile delivery operations Experience with handheld devices, routing software, or WMS Valid UK driving licence (optional, but helpful)
Why Join Us?

Join a growing global company with long-term career prospects Be part of shaping a modern, tech-driven logistics network in London Competitive salary and shift allowance Full training provided and opportunities for progression into Operations Manager roles
Job Type: Full-time

Pay: 30,000.00-40,000.00 per year

Work Location: In person